Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can cancel a future dated transfer that is still "pending". For assistance, you can send us a secure email through online banking or call the Bank at 0-000-000-0000. For Business Customers, the term “transfers” also includes ACH and wire transactions. If you accidentally transfer funds, you can schedule another transfer to move funds back to the original account. Additional guidance on creating, canceling, editing ACH and wire transactions is available within the Business Online Banking Service and from our Electronic Banking Department. Any ACH transaction that needs to be cancelled can only be accomplished by contacting 0-000-000-0000 prior to 3:00 p.m. Eastern Time on the day on which the subject ACH transaction was initiated. Any wire transfer that must be cancelled can only be accomplished by contacting 0-000-000-0000 immediately; however, there are absolutely no guarantees that any wire can be stopped, as wire transfers are processed multiple times per day. After the cut-off time, if changes are necessary, we may not have sufficient time to stop such transactions from further processing.
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Samples: Master Electronic Banking Service Agreement, Master Electronic Banking Service Agreement
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can cancel a future dated transfer that is still "pending". For assistance, you can send us a secure email through online banking or call the Bank at 0-000-XXX-XXXX (000-000-0000). For Business Customers, the term “transfers” also includes ACH and wire transactions. If you accidentally transfer funds, you can schedule another transfer to move funds back to the original account. Additional guidance on creating, canceling, editing ACH and wire transactions is available within the Business Online Banking Service and from our Electronic Banking Department. Any ACH transaction that needs to be cancelled can only be accomplished by contacting 0-000-XXX-XXXX (000- 000-0000 0000) prior to 3:00 p.m. Eastern Time on the day on which the subject ACH transaction was initiated. Any wire transfer that must be cancelled can only be accomplished by contacting 0-000-XXX-XXXX (000-0000 000-0000) immediately; however, there are absolutely no guarantees that any wire can be stopped, as wire transfers are processed multiple times per day. After the cut-off time, if changes are necessary, we may not have sufficient time to stop such transactions from further processing.
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Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can cancel a future dated transfer that is still "pending". For assistance, you can send us a secure email through online banking or call the Bank at 0-000-XXX-XXXX (000-000-0000). For Business Customers, the term “transfers” also includes ACH and wire transactions. If you accidentally transfer funds, you can schedule another transfer to move funds back to the original account. Additional guidance on creating, canceling, editing ACH and wire transactions is available within the Business Online Banking Service and from our Electronic Banking Department. Any ACH transaction that needs to be cancelled can only be accomplished by contacting 0-000-XXX-XXXX (000- 000-0000 0000) prior to 3:00 p.m. Eastern Time on the day on which the subject ACH transaction was initiated. Any wire transfer that must be cancelled can only be accomplished by contacting 0-000-XXX-XXXX (000-0000 000-0000) immediately; however, there are absolutely no guarantees that any wire can be stopped, as wire transfers are processed multiple times per day. After the cut-off time, if changes are necessary, we may not have sufficient time to stop such transactions from further processing.
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