Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can edit or change a transfer that is still “pending”. In order to cancel or change a pending transfer, use the following procedures:
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can edit or change a transfer that is still “pending”. For Business Customers, the term “transfers” also includes ACH and wire transactions. In order to cancel or change a pending transfer that has not been submitted to us for processing, use the following procedures:
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can cancel a future dated transfer that is still "pending". For assistance, you can send us a secure email through online banking or call the Bank at 0-000-000-0000. For Business Customers, the term “transfers” also includes ACH and wire transactions. If you accidentally transfer funds, you can schedule another transfer to move funds back to the original account. Additional guidance on creating, canceling, editing ACH and wire transactions is available within the Business Online Banking Service and from our Electronic Banking Department. Any ACH transaction that needs to be cancelled can only be accomplished by contacting 0-000-000-0000 prior to 3:00 p.m. Eastern Time on the day on which the subject ACH transaction was initiated. Any wire transfer that must be cancelled can only be accomplished by contacting 0-000-000-0000 immediately; however, there are absolutely no guarantees that any wire can be stopped, as wire transfers are processed multiple times per day. After the cut-off time, if changes are necessary, we may not have sufficient time to stop such transactions from further processing.
Canceling or Changing Transfers. Please refer to our "Electronic Funds Transfer Act Disclosure" for information on canceling or changing Transfers.
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can edit or change a transfer that is still “pending”. In order to cancel or change a pending transfer that has not been submitted to us for processing, use the following procedures: Log in and make edits to the appropriate transaction. Edits must be made before 6:00 PM for transactions to be processed the same Business Day. You may edit a pre-scheduled (future dated/automatic) transaction any time before 6:00 PM on the Business Day before the scheduled transfer or payment date. If you need our assistance on making edits to automatic/future dated transfers, you can send us an email through the Service; however, we must receive your request three (3) Business Days or more before the transaction is scheduled for processing. If you call, we may also require you to make your request in writing.
Canceling or Changing Transfers. To stop recurring transfers you must edit the transfer you wish to change before the Business Day Cut-off of the processing date. Up to that time, you may go into the transfer and change or delete transfers.
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can edit or change a transfer that is still “pending”. For Business Customers, the term “transfers” also includes ACH and wire transactions. In order to cancel or change a pending transfer that has not been submitted to us for processing, use the following procedures: • Log in and make edits to the appropriate transaction • Edits must be made before 3:00PM for transactions to be processed the same Business Day • You may edit a pre-scheduled (future dated/automatic) transaction anytime before 3:00PM on the Business Day before the scheduled transfer or payment date • For transfers, you can change the transfer amount to $0.00, or • If you accidentally transfer funds, you can schedule another transfer to move funds to back to the original account. For Business Customers, additional guidance on creating, canceling, editing ACH and wire transactions is available within the Service and from our customer care department. Business Customers may edit, delete, or unapprove wire transfers or ACH transactions prior to the effective date. After-cut-off time, if changes are necessary, please contact us immediately, we may not have sufficient time to stop such transactions from further processing. Separate agreements may detail the required time-frames for submitting and making changes to these types of transactions. For assistance, you can send us a secure e-mail through the Service or call our Online Banking Cash Management Agent. If you need our assistance on making edits to automatic/future dated transfers; you can send us a secure email through the Service; however, we must receive your request three (3) Business Days or more before the transaction is scheduled for processing. If you call, we may also require you to put your request in writing and get it to us within 14 days after the call.
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through Online or Mobile Banking. However, you can edit or change a transfer that is still "pending.”
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can edit or change a transfer that is still "pending". In order to cancel or change a pending transfer, use the following procedures: • Log in and make edits to the appropriate transaction. • Edits must be made before 4:30 p.m. for transfers scheduled to be processed the same Business Day • You may edit a pre-scheduled (future dated/automatic) transfer any time before 4:30 p.m. on the Business Day before the scheduled transfer date. • For transfers, you can change the transfer amount to $0.00, or • If you accidentally transfer funds, you can schedule another transfer to move funds to back to the original account.
Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service. For Business Customers, the term “transfers” also includes ACH and wire transactions. For Business Customers, additional guidance on creating, canceling, editing ACH and wire transactions is available within the Service and from our customer service department. Business Customers may edit, delete, or unapprove wire transfers or ACH transactions prior to the effective date. After-cut-off time, if changes are necessary, we may not have sufficient time to stop such transactions from further processing. Separate agreements may detail the required time-frames for submitting and making changes to these types of transactions. For assistance, you can send us a secure e-mail through the Service or call our Online Banking Department. If you need our assistance on making edits to automatic/future dated transfers; you can send us a secure email through the Service; however, we must receive your request three (3) Business Days or more before the transaction is scheduled for processing. If you call, we may also require you to put your request in writing and get it to us within 14 days after the call.
