A Responsive Service. Union Advice will aim to respond to emails within two working days and will let you know if we expect to take longer to provide you with a response. Union Advice will aim to provide you with written notes within two working days of any appointment outlining the details of the meeting as well as what advice was offered. The first working day will be counted as the day after the appointment is held or the Case Form/email is received by Union Advice.
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Sources: Service Standards and User Agreement
A Responsive Service. Union Advice will aim to respond to emails within two three working days and will let you know if we expect to take longer to provide you with a response. Union Advice will aim to provide you with written notes within two three working days of any appointment outlining the details of the meeting as well as what advice was offered. The first working day will be counted as the day after the appointment is held or the Case Form/email is received by Union Advice.
Appears in 1 contract