Service Definition Document definition

Service Definition Document or “SDD” means a document describing the scope of the Managed Service and the applicable Service Levels, provided by the Supplier pursuant to the applicable Contract;
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Service Definition Document means a document that provides the step-by-step procedures for technical and non-technical aspects of the Services to be provided to the Customer.
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Examples of Service Definition Document in a sentence

  • Except as expressly stated herein, this agreement does not grant the Customer any rights to, under or in, any patents, copyright, database right, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences in respect of the Services or the Service Definition Document.

  • The Supplier may amend the Service Definition Document in its sole and absolute discretion from time to time.

  • Authorised Users: those employees, agents and independent contractors of the Customer who are authorised by the Customer to use the Services and the Service Definition Document, as further described in clause 2.2.4.

  • The software's functionality is described in the G Cloud Service Definition Document.

  • The Supplier shall provide the Managed Service pursuant to the Service Definition Document (SDD).

  • The Supplier will provide the Services to the agreed quality standards outlined within the G-Cloud Framework, and as described within the Supplier’s Service Definition Document (located at: ▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇.▇▇▇.▇▇/g- cloud-12/documents/700251/500786786294841-service- definition-document-2020-12-01-1648.pdf).

  • The offboarding plan for this Call-Off Contract shall be in accordance with the ‘offboarding’ provisions set out in the Supplier’s Service Definition Document.

  • The specifications and/or functional requirements applicable to each Deliverable are set out in Attachment 1 to this Agreement or included in the Supplier Service Definition Document.

  • Signed Supplier Buyer Name Title Signature Date Schedule 1: Services As per the Service Definition Document on the Digital Marketplace: 687734267346261.

  • Pandesic shall provide to the Merchants first tier support services and follow the escalation procedures set forth in Exhibit A ("Pandesic Managed --------- Service Definition Document") attached hereto.

Related to Service Definition Document

  • Acquisition Documentation collectively, the Acquisition Agreement and all schedules, exhibits and annexes thereto and all side letters and agreements affecting the terms thereof or entered into in connection therewith.

  • T E Document means Tender Enquiry Document

  • information document means the document set out in Annex I or Annex III, or in the corresponding Annex to a separate directive, or regulation, that prescribes the information to be supplied by an applicant, it being permissible to supply the information document in the form of an electronic file;

  • Order Document means any official Purchaser document and attachments thereto specifying the Software to be purchased from the Vendor under this Contract.

  • Key Information Document means the key information document which aims to provide clear and comparable information about a product in a stand-alone, standardised document.