RCA Support definition

RCA Support means assistance in isedoef anSteicufrityy iIncnidgent torhisesue ranodomtay icncaluude support for customer RCA including by reporting on breaks or unwanted actions and recommending fixes or mitigating actions.
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RCA Support means assistance in identifying the root cause of a Security Incident or issue and may include support for customer RCA including by reporting on breaks or unwanted actions and recommending fixes or mitigating actions.
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Related to RCA Support

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Child support means that part of an Enhanced Child Restraint System by which the child can be raised within the Enhanced Child Restraint System.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Level 3 Support means, with the use of backup engineering and technical support staff, isolating Defects and developing Defect corrections including, without limitation, Upgrades.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.