Management Escalation definition

Management Escalation means, if the initial Workaround or Fix does not resolve the Error, notification of management that such Error(s) have been reported and of steps being taken to correct such Error(s).
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Management Escalation means the notification of ESO management following the incomplete resolution of an Error to which an initial Workaround or Fix has been applied,
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Management Escalation means the Escalation Process defined in Exhibit 2.1 (Product Support Line of Business Description).
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Examples of Management Escalation in a sentence

  • ESO shall (i) commence Error Correction promptly; (ii) provide an Initial Response within eight hours; (iii) initiate Management Escalation within 48 hours if unresolved; and (iv) provide Customer with a Status Update within forty-eight hours if ESO cannot resolve the Error within forty-eight hours.

  • ESO shall (i) commence Error Correction promptly; (ii) provide an Initial Response within four hours; (iii) initiate Management Escalation promptly; and (iv) provide Customer with a Status Update within four hours if ESO cannot resolve the Error within four hours.

  • Disputes not settled by Management Escalation shall be submitted to mediation.

  • Immediate Rights and Remedies Senior Management Escalation Monthly Rights and Remedies N/A Locally Based ACD Contracted Service Project Work – Section 6.1.9 Definition Provisioning shall be defined as new service, adds, moves, changes and deletes completed by the Contractor on or before the due dates.

  • If the problem is found to result from the integration or internetworking of the System, the Parties shall work together in accordance with the Management Escalation Process set out in Section 5 to achieve a mutually acceptable solution.

  • The Management Escalation process should involve parallel escalation within both Siemens and Unisphere to insure that both companies are escalating unresolved issues simultaneously.

  • Sporadic Malfunctions will be escalated in accordance with the Management Escalation Process set out in SCHEDULE B.

  • Within thirty (30) calendar days after a dispute is submitted to a Management Escalation Committee, the Management Escalation Committee shall attempt to reach a resolution of the dispute.

  • Any dispute resolved through the Management Escalation process shall be documented by appropriate written documentation executed by both Grantor and Grantee.

  • In the event that the Management Committee is unable to resolve the Dispute during the Extended Management Escalation, the Management Committee shall again submit the Dispute to the Executive Committee and the Executive Committee shall schedule meetings as necessary during the [****] ([****]) Business Days to resolve the Dispute.