Hypercare definition

Hypercare means the period of immediate support provided by the Contractor after the solution goes live.
Hypercare. Exhibit 1 “IMAC(s)” Exhibit 1

Examples of Hypercare in a sentence

The Post Go Live Support (“PGLS”) will start after completion of 3 months of Hypercare Support after Go Live.During the course of the project there will be functionality developed and deployed on a Release basis, as a result each Release will need to be supported following its go-live.

Hypercare deliverable will include closing of all issues reported with Go-Live along with minor enhancements arising due to those defects.

Hyper-care support must be provided that includes a stabilization period after go-live and details ongoing support services, including production support, application maintenance, and enhancements.

The Post Go Live Support (“PGLS”) will start after completion of 3 months of Hypercare Support after Go Live.The PGLS will run once the Solution is live till the end of the contract period.

Minimum BAU Service Service Transaction Period Service Service # Name Description of Service Volume (in mo.) Charge Provide Post Spin Hypercare support services: • Disposition of network and computer assets • Disposition of furniture and miscellaneous equipment; boxing of HR files, ITT logo, posters, etc.

Hypercare Support Services must be performed until such time that the above conditions have been met.

The implementation phase must be completed in (T + 425) days and post implementation support of 4 years (“Post Go Live Support”) will start on completion of Hypercare.

The overall solution will be implemented as per the timeline defined in this RFP, followed by application maintenance support (AMS) accounting to total project duration of four years post completion of Hypercare Support.The project being awarded to the deserving party would be on a design-build-maintain- transfer model for a period of four years post Hypercare.

The identified Service Level Objectives (SLOs), as applicable, have been met and SSC Project Manager approval received to conclude Hypercare and proceed into Application Management Services (as defined in 13.3).

Severe Palmar Hyperhidrosis (doses of 100 units or less) that meets following criteria: ▪ Documented trial and failure of drying agents such as topical aluminum chloride (DrySol, Xerac AC, and Hypercare).

Related to Hypercare

Respiratory care means the practice of the allied health profession responsible for the direct and
Pharmacy care means medications prescribed by a licensed physician and related services performed by a licensed pharmacist and any health-related services considered medically necessary to determine the need or effectiveness of the medications.
Transplant hospital means a hospital that furnishes organ transplants and other medical and surgical specialty services required for the care of transplant patients.
Veterinary hospital means any establishment maintained and operated by a licensed veterinarian for the diagnosis and treatment of diseases and injuries of animals.
Palliative care means medical ser- vice rendered to reduce or moderate tempo- rarily the intensity of an otherwise stable medical condition, but does not include those medical services rendered to diagnose, heal or permanently alleviate or eliminate a med- ical condition.
Home health aide services means those tasks that are provided to a patient by a home health aide under the direction of a registered nurse or therapist.
Respiratory care practitioner means a person who is
Medical Foods means modified low protein foods and metabolic formula.
Acute care hospital means any institution, place, building, or agency providing accommodations, facilities, and services over a continuous period of twenty-four hours or more for observation, diagnosis, or care of two or more individuals not related to the operator who are suffering from illness, injury, deformity, or abnormality, or from any other condition for which obstetrical, medical, or surgical services would be appropriate for care or diagnosis. "Hospital" as used in this rule does not include:
Step therapy means in order to receive benefits for a covered Prescription Drug, the Member may first be required to use and clinically fail the preferred formulary alternatives before progressing (“stepping up”) to the potentially higher cost or higher risk prescribed therapy.
Integrated Services Digital Network (ISDN) means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two 64 Kbps bearer channels and one 16 Kbps data channel (2B+D).
child care element of working tax credit means the element of working tax credit prescribed under section 12 of the Tax Credits Act 2002 (child care element).
Palliative and supportive care means care and support aimed mainly at lessening or controlling pain or symptoms; it makes no attempt to cure the Covered Person's terminal Illness or terminal Injury.
medical food means a food that is intended for the dietary treatment of a disease or condition for which nutritional requirements are established by medical evaluation and is formulated to be consumed or administered enterally under the direction of a Practitioner.
Integrated Services Digital Network (ISDN means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two (2) 64 Kbps bearer channels and one (1) 16 Kbps data channel (2B+D).
Post-Acute Care Treatment Services means services provided after acute care confinement and/or treatment that are based on an assessment of the Member’s physical, behavioral, or cognitive functional deficits, which include a treatment goal of achieving functional changes by reinforcing, strengthening, or re-establishing previously learned patterns of behavior and/or establishing new patterns of cognitive activity or compensatory mechanisms.
Drug therapy management means the review of a drug therapy regimen of a patient by one or more pharmacists for the purpose of evaluating and rendering advice to one or more practitioners regarding adjustment of the regimen.
Network Hospital means an institution licensed by the State of Texas as a hospital which has contracted or arranged with ICSW to provide Health Care Services to Covered Persons and which is listed by ICSW as a Network Provider.
Hospice services means symptom and pain management to a terminally ill individual, and emotional, spiritual and bereavement services for the individual and their family in a place of temporary or permanent residence, and may include the provision of home health and home care services for the terminally ill individual.
Emergency medical services or “EMS” means an integrated medical care delivery system to provide emergency and nonemergency medical care at the scene or during out-of-hospital patient transportation in an ambulance.
Genetic services means a genetic test, genetic counseling (including obtaining, interpreting, or assessing genetic information), or genetic education.
Psychiatric hospital means an Institution constituted, licensed, and operated as set forth in the laws that apply to Hospitals, which meets all of the following requirements:
Home health services means services and supplies that are provided by a home health agency that coordinates in- home intermittent services for curative, habilitative care, including home-health aide services, licensed nurse ser- vices, and medical supplies, equipment, and appliances.
Veterinarian means a graduate of an approved veterinary school who is licensed and registered to practice veterinary medicine in this state.
Specialty Pharmacy Drug means any prescription drug regardless of dosage form, identified as a Specialty Pharmacy Drug on the drug formulary, or a drug which requires at least one of the following in order to provide optimal patient outcomes:
Adolescent means a Medicaid patient 17 years or younger.