Headend Equipment definition
Examples of Headend Equipment in a sentence
After inspecting the Headend Equipment and/or Licensed Software, SONIFI shall confirm whether or not the reported problem is the result of a defect in materials or workmanship in the Headend Equipment and/or a defect in the Licensed Software installed on, stored on or embedded in the Headend Equipment that prevents it from substantially conforming to any published Documentation.
If a technical or performance-related problem with the Headend Equipment, In-Room Equipment and/or Licensed Software is identified by Company, Company shall contact the TAC via the toll-free telephone number, e-mail address or any other reporting mechanism made available to Company for this purpose within twelve (12) hours of discovering the problem.
The In-Room Equipment Limited Warranty Period and the Headend Equipment Limited Warranty Period are collectively referred to in this SONIFI Limited Warranty as the “Limited Warranty Period”.
SONIFI shall provide a toll-free telephone number, e-mail address and any other applicable contact information to Company for Headend Equipment, In-Room Equipment and Licensed Software technical support, which number, address or information shall enable Company to contact the TAC.
Company shall provide ▇▇▇▇▇▇’s service personnel with full access to the Headend Equipment, the In-Room Equipment and Licensed Software, upon request.
SONIFI, in its sole discretion, may use new or refurbished parts, materials or equipment to source and provide Headend Equipment replacements and In-Room Equipment replacements, and to perform repairs and maintenance of Headend Equipment and In-Room Equipment.
Company shall provide SONIFI’s service personnel with full access to the Headend Equipment and the Licensed Software, upon request.
SONIFI shall use reasonably available means to remotely monitor the Headend Equipment, the In-Room Equipment and the Licensed Software for technical and performance issues during the Term, provided Company complies with its payment obligations to SONIFI and its obligation to furnish at no cost to SONIFI an adequate Internet connection as specified in the SONIFI SORA Agreement.
Company shall provide SONIFI’s service personnel with full access to the Headend Equipment, the In-Room Equipment and Licensed Software, upon request.
The limited warranty period specified in this Paragraph 1.1.1 applicable to the Headend Equipment and Licensed Software is referred to herein as the “Headend Equipment Limited Warranty Period”.