Exit Management means the obligations and rights of the Parties to ensure a smooth transition of the Framework from the Contractor to the Authority or any Replacement Contractor as set out in Clause 44 (Exit Management) and Schedule 8 (Exit Management).
Service Management System (SMS) means an off-line system used to access, create, modify, or update information in a Database.
Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.
PJM Management means the officers, executives, supervisors and employee managers of PJM.
Case management services means planned referral, linkage, monitoring and support, and advocacy provided in partnership with a consumer to assist that consumer with self sufficiency and community tenure and take place in the individual’s home, in the community, or in the facility, in accordance with a service plan developed with and approved by the consumer and qualified staff.