Customer Support Center definition

Customer Support Center means Provider web-based support available at the URL: xxxxx://xxxx.xxxxxxx.xxx/commercialsupport that provides the Customer access to a database of software and other available releases, technical tools, frequently asked questions, Product documentation, technical notes, product information, bug reporting, case initiation and resolution tools.
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Customer Support Center means Nomadix’ web- based support available at the URL: http://www.Nomadix.com/support that provides the Customer access to a database of technical tools, frequently asked questions, documentation, technical notes, product information, bug reporting and resolution.
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Customer Support Center. (CSC) is HP's support organization for end users, authorized resellers, and HP sales force representatives of HP printers, plotters, scanners, faxes and PCs, located in Boise, Idaho. 4.1.3. "Home Products Division" (HPD) is the HP division responsible for development, manufacturing, and marketing of the Multimedia computers described in this Agreement, located in Santa Clara, California. 4.1.4. "The Work" The services performed by the Seller as described in this Agreement shall hereinafter be referred to as "the work". 4.1.5. "Technician" - a Seller employee whose primary responsibility is answering Customer inquiries on HP products. This may refer to either HP employees or Seller employees. 4.1.6. "Talk-time" - the amount of time spent talking to customers. This can be measured on a per call basis, or per Technician per day basis. 4.1.7. "After call work time" - the amount of time spent by a Technician capturing call information after the customer/ Technician conversation has ended. 4.1.8. "Availability" - the amount of time when a Technician is logged on to the phone system and is ready to accept a call from a customer. One minus occupancy percent equals percentage of availability.
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Examples of Customer Support Center in a sentence

  • In order to register, bidders must visit the Pa Supplier Portal at https://www.pasupplierportal.state.pa.us/ or call the Customer Support Center at 877-435-7363 or717-346-2676.

  • The report shall be submitted to the NITAAC Customer Support Center at NITAACsupport@nih.gov providing compliance status on all requirements under Article G.5 for the previous quarter.f. Reporting ScheduleThe certifications required by paragraphs b.

  • Any request for a change in key personnel shall be submitted on official company letterhead, along with the resume inclusive of the full name, office phone number, and individually assigned company email address for the new individual proposed and directed to the NITAAC Customer Support Center: NITAACsupport@mail.nih.gov.

  • In the event that a solicitation under the GWAC is released outside of e-GOS by the government/ordering agency, the contractor shall immediately (upon receipt of the solicitation) notify NITAAC by forwarding the solicitation to the NITAAC Customer Support Center at: NITAACsupport@nih.gov.b. The contractor CIO-SP3 electronic mailbox address, a personal email address, or a general email address may not be used to register for an account in e-GOS.

  • The Contractor may incur costs under this contract in performance of task orders and task order modifications issued in accordance with this Article.In the event that a TOR is issued outside of e-GOS, contractors shall immediately notify NITAAC and submit to the NITAAC Customer Support Center all TOR documents at NITAACsupport@nih.gov.

  • In order to register, bidders must visit the PA Supplier Portal at https://www.pasupplierportal.state.pa.us/ or call the Customer Support Center at 877-435-7363 or 717-346-2676.III.4 III-IFB-008.1 Tie Bids (Nov 2006) All tie bids will be broken by the Issuing Office.

  • Any request for a change in key personnel shall be submitted on official company letterhead, along with the resume inclusive of the full name, office phone number, and individually assigned company email address, and employment history for the new individual proposed and directed to the NITAAC Customer Support Center: NITAACsupport@mail.nih.gov.

  • Christmas tree consists of hydraulic and manual valves for operation during the operation and well maintenance.

  • To receive a Service Credit, the Customer must submit a claim by opening a case in the NAVER CLOUD PLATFORM Customer Support Center by the end of the following month in which the failure occurred (for example, by March 31st if the failure occurred on February 15th), and must submit the claim documents specifying the name of the Product, instance ID, volume ID, task NRN, the time of failure and log data.

  • In order to register, bidders must visit the PA Supplier Portal at https://www.pasupplierportal.state.pa.us/ or call the Customer Support Center at 877-435-7363 or 717-346-2676.III.4 III-IFB-008.1 Tie Bids (Nov 2006)All tie bids will be broken by the Issuing Office.


More Definitions of Customer Support Center

Customer Support Center means Juniper Networks’ web-based support available at the URL: xxxx://xxx.xxxxxxx.xxx/support that provides the Customer access to a database of Software releases, technical tools, frequently asked questions, documentation, technical notes, product information, bug reporting and resolution.
Sample 1
Customer Support Center means the site hosting Broadpeak staff managing the SLA for the Customer.
Sample 1
Customer Support Center means AirWatch’s customer support center which may be reached by phone or email on a 24/7/365 basis.
Sample 1

Related to Customer Support Center

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Customer/s for the purpose of this Offer shall mean a person who holds a valid ICICI Bank VISA/MASTER Credit card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third-party services.

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Customer Service Agreement shall have the meaning as defined in the Master Agreement. “ Customer User” means an employee of Customer, a Customer Affiliate or Business Partner.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Customer Software means software which is owned by or licensed to the Customer, including software which is or will be used by the Supplier for the purposes of providing the Goods and/or Services but excluding the Supplier Software;

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Carrier Access Billing System (“CABS”) is the system which is defined in a document prepared under the direction of the Billing Committee of the OBF. The CABS document is published by Telcordia in Volumes 1, 1A, 2, 3, 3A, 4 and 5 as Special Reports SR-OPT-001868, SR-OPT-0011869, SR-OPT-001871, SR-OPT- 001872, SR-OPT-001873, SR-OPT-001874, and SR-OPT-001875, respectively, and contains the recommended guidelines for the billing of access and other connectivity services. Sprint’s carrier access billing system is its Carrier Access Support System (CASS). CASS mirrors the requirements of CABS.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.