Customer interruption definition

Customer interruption means the loss of service due to a forced outage for more than five minutes, for one or more cus- tomers, which is the result of one or more component failures. For example, a downed house service is one interruption and a discon- nected hot leg of a triplex house service, known as a “half−light” condition, is one customer interruption. However, failure of a transformer serving four customers is four customer interrup- tions.
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Customer interruption shall have the meaning set forth in Section 7.
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Examples of Customer interruption in a sentence

  • Furthermore, Our Company is not responsible for any damages caused due to grounds not attributable to us (such as, but not limited to, failure of communication devices, software, other items used by the Customer, interruption and other failures of internet communication).

  • Neither Party shall be liable for any delay or failure of performance of the Services, or for any other failure of performance by Customer, interruption, delay, loss, or damage which is incurred or suffered as a result of a Force Majeure occurrence.

  • Should Laws change such that the Energy Services as contemplated in this Agreement, including the Customer Service Agreement, the Parties will work together in good faith and in a reasonable and timely fashion to transition or amend this Agreement, as necessary, to the new regulatory framework while taking all reasonable steps to give continued effect to this Agreement’s terms and conditions, including the provision of services under Customer Service Agreement without Customer interruption.

  • During this process, the Parties will take all reasonable steps to give continued effect to this Agreement’s terms and conditions, including the provision of service under the Customer Service Agreement without Customer interruption.

Related to Customer interruption

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Service Interruption means the cessation of electricity supply to an ICP for a period of 1 minute or longer, other than by reason of De-energisation of that ICP:

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;

  • Customer Interconnection Facilities means all facilities and equipment owned and/or controlled, operated and maintained by Interconnection Customer on Interconnection Customer’s side of the Point of Interconnection identified in the appropriate appendices to the Interconnection Service Agreement and to the Interconnection Construction Service Agreement, including any modifications, additions, or upgrades made to such facilities and equipment, that are necessary to physically and electrically interconnect the Customer Facility with the Transmission System.

  • Services Interruption Event means any interruption to a Works caused by; a Force Majeure Event, the Customer’s failure to carry out or perform any obligation required of it under this agreement which in the sole opinion of the Company does or may cause a delay in the Works and any other matter which in the reasonable opinion of the Company will cause an interruption or delay in the performance of the Works;