Customer interruption definition

Customer interruption means the loss of service due to a forced outage for more than five minutes, for one or more cus- tomers, which is the result of one or more component failures. For example, a downed house service is one interruption and a discon- nected hot leg of a triplex house service, known as a “half−light” condition, is one customer interruption. However, failure of a transformer serving four customers is four customer interrup- tions.
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Customer interruption shall have the meaning set forth in Section 7.
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Examples of Customer interruption in a sentence

  • Furthermore, Our Company is not responsible for any damages caused due to grounds not attributable to us (such as, but not limited to, failure of communication devices, software, other items used by the Customer, interruption and other failures of internet communication).

  • Neither Party shall be liable for any delay or failure of performance of the Services, or for any other failure of performance by Customer, interruption, delay, loss, or damage which is incurred or suffered as a result of a Force Majeure occurrence.

  • Should Laws change such that the Energy Services as contemplated in this Agreement, including the Customer Service Agreement, the Parties will work together in good faith and in a reasonable and timely fashion to transition or amend this Agreement, as necessary, to the new regulatory framework while taking all reasonable steps to give continued effect to this Agreement’s terms and conditions, including the provision of services under Customer Service Agreement without Customer interruption.

  • During this process, the Parties will take all reasonable steps to give continued effect to this Agreement’s terms and conditions, including the provision of service under the Customer Service Agreement without Customer interruption.