Computer System Availability definition

Computer System Availability means the processor complex and the operating system connectivity to Customer's own communications equipment and leased lines. ACE*COMM will work to coordinate scheduled outages via a quarterly plan that is mutually worked with KMC. The percentage of Computer System Availability shall be calculated as follows:
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Examples of Computer System Availability in a sentence

  • After the first month of operation, during any month that Computer System Availability falls below 97.5%, then the monthly processing fee shall be reduced by an amount equal to 1/2 percent of the Monthly Minimum Processing Fee for each 1/2 percent below the 97.5%.

  • The Actual Available Hours (x) is divided by the Potential Available Hours (y), less recorded network outages (outside of the Data Center, which includes the output port of Customer owned communications equipment) to yield the percentage of Computer System Availability.

  • During any month that Computer System Availability is greater than 97.5%, then the monthly processing fee shall be increased by an amount equal to 1/2 percent of the Monthly Minimum Processing Fee for each 1/2 percent above the 97.5%.

  • The ACE*COMM Data Center shall make its best effort to meet the performance objective for Computer System Availability (as defined below for on-line communications) of 97.5%.

Related to Computer System Availability

  • System Availability means, with respect to any particular calendar month, the ratio obtained by subtracting Unscheduled Downtime during such month from the Total Monthly Time, and thereafter dividing the difference so obtained by the Total Monthly Time. Represented algebraically, System Availability for any particular calendar month is determined as follows:

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • Computer System means (1) computers with related peripheral components, including storage components, (2) systems and applications software, (3) terminal devices, (4) related communications networks or customer communication systems, and (5) related electronic funds transfer systems; by which data or monies are electronically collected, transmitted, processed, stored or retrieved.

  • General Availability means the date a version of Software was first made available to be licensed by Sandvine customers.

  • System Software means machine-readable data and executable programs used to define the functionality of the HPS control system and standard hardware products, but does not include firmware, operating system, application software or other software products.