call completion rate definition
call completion rate means the ratio of successfully completed calls to the total number of attempted calls, that is, the ratio of the number of completed call attempts to the total number of call attempts, at a given point of an electronic communications network;
call completion rate means, for Enterprise Customer Calls, a completion rate calculated by dividing the total number of calls completed by the total number of call attempts. For Wholesale Customer Calls, “Call Completion Rate” means a completion rate calculated by dividing the total number of calls completed by the total number of call attempts, after first subtracting all calls handed by Level 3 back to the entity delivering them to Level 3 for termination. For purposes of this definition, a completed call is a call that was answered by or on behalf of the called party (including calls completed
call completion rate means the ratio of successfully completed calls to the total number of attempted calls;
More Definitions of call completion rate
call completion rate means the ratio of the number of completed calls to the number of call attempts;