Complaints Musterklauseln

Complaints. 6.1. The delivered goods shall be deemed to be approved with regard to visible defects and those that would have been visible in the course of a proper inspection, unless BTC receives a notification of the defect at least in text form within 5 working days after making the delivery. With regard to hidden defects, the goods delivered shall be deemed to have been approved unless BTC receives at least textual notification of the defect within 5 working days after discovery of the defect or after the time when the defect would have been discovered during normal use of the goods. 6.2. The obligation to inspect exists even if an inspection certificate or other material certificate has been supplied. 6.3. Reference to standards and similar regulations as well as information on bags, types, dimensions, weights and usability of the goods, information in drawings and illustrations as well as statements in advertising material are not assurances or guarantees unless they are expressly designated as such at least in text form. The same applies to declarations of conformity and corresponding marks such as CE and GS. Suitability and use risks are the responsibility of the buyer. 6.4. As long as BTC is not given the opportunity to convince itself of the existence of a defect, in particular the goods complained of or samples thereof are not made available upon request, defects cannot be held against us. The costs for such provision shall be borne by the customer.

Complaints. 2.3.1 Should our entrusted mobile containers appear to be defective to the customer, they must be marked clearly with the word “Inspect!” and returned immediately to the agreed Air Liquide site or distributor. For technical reasons we are unable to deal with complaints not handled in this manner. 2.3.2 Mobile containers and equipment that appear to be faulty and are the subject of a complaint may not be used.

Complaints. 16.1 ASK4 agrees to comply with its Code of Practice and the ISPA CoP and in particular to deal with any complaints relating to the provision of the Service or any other services provided by ASK4 in accordance with the Code of Practice and the ISPA CoP. The Customer may address any complaint to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇ or by letter to the Complaints Team at the Registered Office (see ▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇/▇▇▇▇▇/▇▇▇▇▇). Further information on the complaints procedure can be found at ▇▇▇▇://▇▇▇▇▇▇.▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇/ contact/ask4-complaints-procedure/.

Complaints. 1. Notification regarding complaints concerning visible defects, including quantities, sizes and/or weight, must be received by the Seller by fax, telex, e-mail or telephone immediately after discovery but at the latest within 24 hours of receipt. Notification by telephone must be confirmed in writing by the Buyer within two days of receipt of the products. The Buyer or recipient of the products must also note any visible complaint upon delivery on the transport documents in question. 2. Complaints concerning non-visible defects in products delivered must be notified to the Seller immediately after discovery. If the complaint was not submitted in writing, it must be confirmed to the Seller in writing within 24 hours. 3. A complaint must in any event contain: a. a detailed and accurate description of the defect(s), supported by evidence in the form of, for example, photos or an expert report; and b. a statement of any other facts from which it can be inferred that the products delivered and the products rejected by the Buyer are one and the same. 4. The Buyer is to enable the Seller to investigate, or instigate an investigation of, the validity of the complaints on location and/or to take back the products delivered, unless the Seller has explicitly agreed in writing to waive an investigation on location. The products must be kept in the original packaging. 5. Complaints that concern only a part of the products delivered will not entitle the Buyer to reject the entire delivery. 6. Once the time limits referred to in VII.1 and 2 have elapsed, the Buyer will be deemed to have accepted the products delivered and the invoice rendered. The Seller will then no longer be obliged to handle any claims submitted by the Buyer. 7. If a complaint submitted by the Buyer proves unfounded, the Buyer shall reimburse the Seller for any costs incurred in connection with the investigation.

Complaints. Should the customer have cause for complaint or suffer damage, these must be immediately notified to the organizer in writing and confirmed. However, the organizer is not entitled to acknowledge claims, which is why such a confirmation does not have the effect of an acknowledgement of guilt. The organizer will endeavor to remedy the situation within the scope of the event and the possibilities. If no or insufficient remedy is provided or if the customer wishes to assert claims for damages, the claims must be submitted in writing to LA, for the attention of the organizer, within 4 weeks after the contractual end of the activity. The complaint must be accompanied by the confirmation of the organizer and any evidence. In case of late or omitted complaint during the activity or late submission of the claim to LA, all claims will be forfeited.

Complaints. Complaints concerning the quality of goods, quantity, size, or weight can only be accepted if they are made in writing within eight days from the receipt of the goods. If goods have been proved being delivered in defective state as a result of our fault we will decide to either repair, replace, or credit. After unsuccessful lapse of an appropriate mending period fixed by the purchaser he is entitled to remove the default on the delivered goods himself and to claim for the compensation of the necessary costs provided we do not reject the accomplishment justifiably. Claims for compensation for material damage, disturbances in production, wages indemnification, penalties etc cannot be made. Our legal liability for products made by third parties is restricted to the assignment of the liability rights to which we are entitled against the third party. Return of goods may only be made with our agreement at buyer's cost. A liability for claims resulting from the infringement of duties which entail a harm to life, body, or health or gross fault remain still valid.

Complaints. Complaints regarding damage, delay or loss must be reported by the recipient within 8 days of receipt of the shipment, complaints regarding transport damage on the day of receipt of the goods (to us and to the bearer).

Complaints. Any other complaints must be communicated to us within 8 days by registered post to our registered office, so that we can immediately carry out the necessary investigations.

Complaints. Any complaints must be made in writing within 14 days of receipt of the items.