Common use of Complaints Clause in Contracts

Complaints. 6.1. The delivered goods shall be deemed to be approved with regard to visible defects and those that would have been visible in the course of a proper inspection, unless BTC receives a notification of the defect at least in text form within 5 working days after making the delivery. With regard to hidden defects, the goods delivered shall be deemed to have been approved unless BTC receives at least textual notification of the defect within 5 working days after discovery of the defect or after the time when the defect would have been discovered during normal use of the goods. 6.2. The obligation to inspect exists even if an inspection certificate or other material certificate has been supplied. 6.3. Reference to standards and similar regulations as well as information on bags, types, dimensions, weights and usability of the goods, information in drawings and illustrations as well as statements in advertising material are not assurances or guarantees unless they are expressly designated as such at least in text form. The same applies to declarations of conformity and corresponding marks such as CE and GS. Suitability and use risks are the responsibility of the buyer. 6.4. As long as BTC is not given the opportunity to convince itself of the existence of a defect, in particular the goods complained of or samples thereof are not made available upon request, defects cannot be held against us. The costs for such provision shall be borne by the customer.

Appears in 1 contract

Sources: General Terms and Conditions

Complaints. 6.12.5.1. The delivered goods shall be deemed to be approved with regard to visible defects and those that would have been visible in the course of a proper inspection, unless BTC receives a notification of the defect at least in text form within 5 working days after making the delivery. With regard to hidden defects, the goods delivered shall be deemed to have been approved unless BTC receives at least textual notification of the defect within 5 working days after discovery of the defect or after the time when the defect would have been discovered during normal use of the goods. 6.22.5.2. The obligation to inspect exists even if an inspection certificate or other material certificate has been supplied. 6.32.5.3. Reference to standards and similar regulations as well as information on bags, types, dimensions, weights and usability of the goods, information in drawings and illustrations as well as statements in advertising material are not assurances or guarantees unless they are expressly designated as such at least in text form. The same applies to declarations of conformity and corresponding marks such as CE and GS. Suitability and use risks are the responsibility of the buyer. 6.42.5.4. As long as BTC is not given the opportunity to convince itself of the existence of a defect, in particular the goods complained of or samples thereof are not made available upon request, defects cannot be held against us. The costs for such provision shall be borne by the customer.

Appears in 1 contract

Sources: General Terms and Conditions

Complaints. 6.15.1. The delivered goods shall be deemed to be approved with regard to visible defects and those that would have been visible in the course of a proper inspection, unless BTC receives a notification of the defect at least in text form within 5 working days after making the delivery. With regard to hidden defects, the goods delivered shall be deemed to have been approved unless BTC receives at least textual notification of the defect within 5 working days after discovery of the defect or after the time when the defect would have been discovered during normal use of the goods. 6.25.2. The obligation to inspect exists even if an inspection certificate or other material certificate has been supplied. 6.35.3. Reference to standards and similar regulations as well as information on bags, types, dimensions, weights and usability of the goods, information in drawings and illustrations as well as statements in advertising material are not assurances or guarantees unless they are expressly designated as such at least in text form. The same applies to declarations of conformity and corresponding marks such as CE and GS. Suitability and use risks are the responsibility of the buyer. 6.45.4. As long as BTC is not given the opportunity to convince itself of the existence of a defect, in particular the goods complained of or samples thereof are not made available upon request, defects cannot be held against us. The costs for such provision shall be borne by the customer.

Appears in 1 contract

Sources: General Terms and Conditions