Complaints. 2.3.1 Should our entrusted mobile containers appear to be defective to the customer, they must be marked clearly with the word “Inspect!” and returned immediately to the agreed Air Liquide site or distributor. For technical reasons we are unable to deal with complaints not handled in this manner. 2.3.2 Mobile containers and equipment that appear to be faulty and are the subject of a complaint may not be used.
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Sources: Allgemeine Geschäftsbedingungen, Allgemeine Geschäftsbedingungen