0001193125-14-078791 Sample Contracts

Lease Agreement
Lease Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • Minnesota

This Lease Agreement, dated November 8, 2012, by and between WINMARK CAPITAL CORPORATION, a Minnesota Corporation (the “Lessor”), with an office located at 605 Highway 169 N, Suite 400, Minneapolis, Minnesota 55441, and FIVE9, INC. AND SUBSIDIARIES (the “Lessee”) with an office located at 4000 Executive Parkway, Suite 400, San Ramon, California 94583

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FIVE9, INC. BISHOP RANCH—BUILDING LEASE
Lease Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • California

This Lease is made and entered into this 16th day of December, 2011, by and between Alexander Properties Company, a California limited partnership, (hereinafter “Landlord”) and five9, Inc., a Delaware corporation (hereinafter “Tenant”). For and in consideration of the rental and of the covenants and agreements hereinafter set forth to be kept and performed by Tenant, Landlord hereby leases to Tenant and Tenant hereby leases from Landlord the premises herein described for the term, at the rental and subject to and upon all of the terms, covenants and agreements hereinafter set forth.

EIGHTH AMENDED AND RESTATED STOCKHOLDERS’ AGREEMENT
Stockholders’ Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • Delaware

This Eighth Amended and Restated Stockholders’ Agreement (this “Agreement”) is made as of October 18th, 2013 (the “Effective Date”) by and among Five9, Inc., a Delaware corporation (the “Company”), the Major Common Holders (as defined below), and the Holders (as defined below), each as listed on Exhibit A attached hereto.

QUALITY INVESTMENT PROPERTIES METRO, LLC ADDENDUM TO MASTER SPACE AGREEMENT ADDITIONAL TERMS AND CONDITIONS FOR COLOCATION AND INTERNET ACCESS
Five9, Inc. • March 3rd, 2014 • Services-computer processing & data preparation

This Addendum is attached to and made a part of the Master Space Agreement between Customer and Quality Investment Properties Metro, LLC (“QTS”), and the terms hereof are incorporated therein by this reference and are applicable where Customer orders the use of space with the Data Center(s) to be used for the purpose of collocating computer equipment and associated telecommunications equipment (the “Customer Space”); or Customer orders communications or connectivity including connection to the internet. Capitalized terms used herein and not otherwise defined herein shall have the same meaning such terms are given in the Master Space Agreement. Reference herein to the “Agreement” shall mean the Master Space Agreement, this Addendum and all other Addenda attached thereto, and all Orders placed thereunder. No other discussions, proposals, brochures, or statements of work are incorporated herein, and neither customer nor QTS have relied thereon. The Master Space Agreement, all Addenda atta

MASTER LICENSE AND SERVICE AGREEMENT
Service Level Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation

For good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, this Master License and Service Agreement (together with any Order Forms, the “MSA’’) is entered into as of November 1st, 2011 by and between (i) CORESITE CORONADO STENDER, L.L.C., a Delaware limited liability company (“CoreSite”), as licensor for certain purposes hereunder, as applicable, and CORESITE SERVICES, INC., a Delaware corporation (“CoreSite Services”), as licensor for certain other purposes hereunder, as applicable, and (ii) Five 9, Inc., a Delaware corporation (“Customer”), as licensee of certain facilities, premises, equipment, and services, as set forth and describe herein. CoreSite and CoreSite Services are sometimes referred to herein individually as “Licensor” and collectively as “Licensors.” CoreSite, CoreSite Services, and Customer are each referred to individually herein as a “Party” and collectively as the “Parties.”

MASTER LEASE AND FINANCING AGREEMENT
Master Lease and Financing Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • New Jersey

This Master Lease and Financing Agreement Number 3604686364 (together with Annex A and Exhibits A and B attached hereto and hereby made a part hereof, this “Master Agreement”) is entered into by and between Hewlett-Packard Financial Services Company1, a Delaware corporation (“Lessor”), and Five 9, Inc., a Delaware corporation (“Lessee”). Capitalized terms used in this Master Agreement without definition have the meanings specified in Annex A to this Master Agreement.

FIRST AMENDMENT TO LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation

This First Amendment to Loan and Security Agreement is entered into as of October 18th, 2013 (this “Amendment”), by and between CITY NATIONAL BANK (“Bank”) and FIVE9, INC. (“Borrower”).

Quality Investment Properties Metro, LLC Master Space Agreement
Confidential Treatment • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • Georgia

This Master Space Agreement between Quality Investment Properties Metro, LLC, (“QTS”) and Five9, Inc. (“Customer) is made effective as of November 1st, 2012 (“Effective Date”) and governs Customer Space licensed to Customer under a Work Order and Service(s) purchased by Customer under a Work Order. Capitalized terms used herein shall have the meaning given in the definition section of this Agreement.

FIVE 9, INC. CITY NATIONAL BANK LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • California

This LOAN AND SECURITY AGREEMENT is entered into as of March 8th, 2012 (this “Agreement”), by and between City National Bank (“Bank”) and FIVE 9, INC. (“Borrower”).

AGREEMENT AND PLAN OF MERGER dated as of October 18, 2013 by and among Five9, Inc., as Parent Five9 Nevada Inc., as Merger Co. Five9 Acquisition LLC, as Acquisition Co. Face It, Corp., as the Company and the Representative
Agreement and Plan of Merger • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • California

This AGREEMENT AND PLAN OF MERGER, dated as of October 18, 2013 (this “Agreement”), is by and among Five9, Inc., a Delaware corporation (“Parent”), Five9 Nevada Inc., a Nevada corporation and a direct wholly-owned subsidiary of Parent (“Merger Co.”), Five9 Acquisition LLC, a Delaware limited liability company and a direct wholly-owned subsidiary of Parent (“Acquisition Co.”), Face It, Corp., a Nevada corporation (the “Company”) and the Representative. Certain capitalized terms used herein have the meanings assigned to them in Section 6.1.

LOAN AND SECURITY AGREEMENT DATED AS OF FEBRUARY 20, 2014 by and among FIVE9, INC. and FIVE9 ACQUISITION LLC collectively, Borrower, and FIFTH STREET FINANCE CORP. as Agent and Lender, and FIFTH STREET MEZZANINE PARTNERS V, L.P., as Lender
Loan and Security Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • New York

THIS LOAN AND SECURITY AGREEMENT is dated as of February 20, 2014 and entered into by and among (i) FIVE9, INC., a Delaware corporation (the “Lead Borrower”) and FIVE9 ACQUISITION LLC, a Delaware limited liability company (jointly and severally, individually and collectively, “Borrower”), (ii) FIFTH STREET FINANCE CORP., a Delaware corporation (together with its successors and assigns, “FSFC”), FIFTH STREET MEZZANINE PARTNERS V, L.P., a Delaware limited partnership (together with its successors and assigns, “FSMP”), and the other lenders identified on the signature pages hereof (such lenders, together with their respective successors and assigns, are referred to hereinafter each individually as a “Lender” and collectively as the “Lenders”), and (iii) FIFTH STREET FINANCE CORP., a Delaware corporation, as the administrative agent and collateral agent for the Lenders (in such capacity, together with its successors and assigns in such capacity, “Agent”). In consideration of the mutual cov

CONSENT AND SECOND AMENDMENT TO LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation

This Consent and Second Amendment to Loan and Security Agreement is entered into as of February 20, 2014 (this “Amendment”), by and between CITY NATIONAL BANK (“Bank”) and FIVE9, INC. (“Borrower”).

SECOND LEASE ADDENDUM
Second Lease • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation

THIS SECOND LEASE ADDENDUM IS MADE AND ENTERED INTO THIS 23 DAY OF January, 2014, BY AND BETWEEN ALEXANDER PROPERTIES COMPANY, A CALIFORNIA LIMITED PARTNERSHIP (HEREINAFTER REFERRED TO AS “LANDLORD”) AND FIVE9, INC., A DELAWARE CORPORATION (HEREINAFTER REFERRED TO AS “TENANT”).

Contract
Five9, Inc. • March 3rd, 2014 • Services-computer processing & data preparation • California

THIS WARRANT AND THE SHARES ISSUABLE HEREUNDER HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE “ACT”), OR THE SECURITIES LAWS OF ANY STATE AND, EXCEPT AS SET FORTH IN SECTIONS 5.3 AND 5.4 BELOW, MAY NOT BE OFFERED, SOLD, PLEDGED OR OTHERWISE TRANSFERRED UNLESS AND UNTIL REGISTERED UNDER SAID ACT AND LAWS OR IN THE OPINION OF LEGAL COUNSEL IN FORM AND SUBSTANCE SATISFACTORY TO THE COMPANY, SUCH OFFER, SALE, PLEDGE OR OTHER TRANSFER IS EXEMPT FROM SUCH REGISTRATION.

Contract
Five9, Inc. • March 3rd, 2014 • Services-computer processing & data preparation • Delaware

THIS WARRANT AND THE SHARES ISSUABLE HEREUNDER HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE “ACT”), OR THE SECURITIES LAWS OF ANY STATE AND, EXCEPT AS SET FORTH IN SECTIONS 5.3 AND 5.4 BELOW, MAY NOT BE OFFERED, SOLD, PLEDGED OR OTHERWISE TRANSFERRED UNLESS AND UNTIL REGISTERED UNDER SAID ACT AND LAWS OR IN THE OPINION OF LEGAL COUNSEL IN FORM AND SUBSTANCE SATISFACTORY TO THE COMPANY, SUCH OFFER, SALE, PLEDGE OR OTHER TRANSFER IS EXEMPT FROM SUCH REGISTRATION.

EXECUTIVE EMPLOYMENT AGREEMENT
Executive Employment Agreement • March 3rd, 2014 • Five9, Inc. • Services-computer processing & data preparation • California

THIS EXECUTIVE EMPLOYMENT AGREEMENT (this “Agreement”), dated January 1, 2012 (“Effective Date”), is by and among Five9, Inc., a Delaware corporation (the “Company”) and Michael Burkland (“Burkland”), an individual resident of the State of California.

Via Electronic Mail July 16, 2013 David W. Hill Vice President – Finance Five9, Inc.
Five9, Inc. • March 3rd, 2014 • Services-computer processing & data preparation
FIVE9, INC. WARRANT TO PURCHASE SHARES
Five9, Inc. • March 3rd, 2014 • Services-computer processing & data preparation • California

This warrant (the “Warrant”) is issued as of February 26, 2008, to (the “Investor”) by Five9, Inc., a Delaware corporation (the “Company”), pursuant to the terms of that certain Convertible Secured Promissory Note and Warrant Purchase Agreement, dated as of February , 2008, as such agreement may be amended, modified or supplemented from time to time (the “Purchase Agreement”), in connection with the Investor’s commitment to purchase certain Notes (as defined in the Purchase Agreement).

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