Your care. 6.1. We aim to ensure that you receive the care that is most appropriate for you. A detailed care plan is prepared for each person who moves to Xxxxxxx House, which determines how we will try to meet individual needs. Regular assessments are made to ensure those needs are being met. We encourage participation by you and your relatives in the preparation of the care plan, and in the ongoing reviews of care needs.
Your care. 1.1 We will offer care which reflects your needs and preferences and, in particular: We will visit you and your home to discuss your care requirements before we commence the Service or, in emergency situations, at the earliest opportunity within 3 working days of the Service commencing; We will work with you, your family and any appropriate external social or health care professionals to carry out an assessment of your needs and preferences for care and treatment, which we will record in a Care and Support Plan; We will enable and support you to be involved in decisions about the planning of your care; We will design our care and Services with a view to ensuring your wellbeing; We will make reasonable adjustments, where required, to meet your individual needs; We will ensure that we have suitable facilities to meet your needs and ensure your safety; and We will assess the risks to your health and safety of receiving care and do all that is reasonably practicable to mitigate such risks.
Your care. A patient is under the clinical care and control of his/her specialist who may also involve other doctors/ or nurses in treatment if appropriate. The Law For the purpose of this contract, “clinic” shall mean any clinic or hospital Veincentre owns or leases clinical space from. This contract is between Veincentre and the patient. The contract shall be governed by and construed in accordance with English law and English courts shall have exclusive jurisdiction. The patient’s or patient representative’s signature confirms acceptance of Veincentre’s terms and conditions.
Your care. We will offer care which reflects your needs and preferences and, in particular: • we will work with you to carry out an assessment of your needs and preferences for care and treatment; • we will design our care and services with a view to ensuring your wellbeing; • we will make reasonable adjustments, where required, to meet your individual needs; • we will ensure that we have suitable facilities to meet your needs and ensure your safety; and • we will assess the risks to your health and safety of receiving care and do all that is reasonably practicable to mitigate such risks. If you are unable to express your preferences due to lack of capacity we will act in accordance with your best interests when making decisions on your behalf. We will enable and support you to be involved in decisions about the planning of your care. We will treat you with dignity and respect, ensure your privacy and allow you as much autonomy, independence and involvement in the Home as you wish, subject to the health, safety and welfare of other service users, staff and visitors. We will encourage you to manage your own care as much as practicable. We will seek your consent before giving any personal care to you and the care we provide will be appropriate and safe and will be provided by suitable staff. We will have regard to your well-being when considering your need for food and drink. We will involve you in decisions about the Home in so far as they relate to your care. We will take appropriate steps to prevent you from being abused or subject to improper treatment and we will respond promptly to allegations of abuse. We will deal with complaints in accordance with our Complaints Procedure. After admission we will continue to assess whether the Home meets your needs. We will regularly review your Care Plan in consultation with you and/or your representative and record details of how you would like us to provide these services, to ensure that it accurately reflects your care and lifestyle needs. Where appropriate we will try to meet any reasonable requests you make to change your Care Plan. We ask you to cooperate with the arrangements to provide care for you according to your Care Plan. You agree to tell us if you become aware of anything that means you cannot do this. If, following a review of any aspect of your Care Plan, we agree with you that changes should be made, we will amend your Care Plan accordingly.
