Common use of XPO’S ASSISTANCE WITH FREIGHT CLAIMS PROCESSING Clause in Contracts

XPO’S ASSISTANCE WITH FREIGHT CLAIMS PROCESSING. We will use commercially reasonable efforts to assist and cooperate with our customer to investigate and process any freight loss or damage claims against the underlying transportation providers and any claim for damage to our customer’s property occurring in the course of the transportation services rendered to such customer. We will encourage the underlying transportation providers to pay, settle or disallow all claims within 120 days of filing and to provide an explanation for any declined claim. If the claim is not processed and disposed of within 120 days after receipt, we will provide our customer with status updates upon request. We reserve the right to assess an administrative charge for our assistance to the customer in handling freight claims.

XPO’S ASSISTANCE WITH FREIGHT CLAIMS PROCESSING. ‌ We will use commercially reasonable efforts to assist and cooperate with our customer to investigate and process any freight loss or damage claims against the underlying transportation providers and any claim for damage to our customer’s property occurring in the course of the transportation services rendered to such customer. We will encourage the underlying transportation providers to pay, settle or disallow all claims within 120 days of filing and to provide an explanation for any declined claim. If the claim is not processed and disposed of within 120 days after receipt, we will provide our customer with status updates upon request. We reserve the right to assess an administrative charge for our assistance to the customer in handling freight claims.