Written Requests. Memberships cannot be cancelled by phone or verbal conversation. Cancellation requests will only be honored if sent in writing to buyer’s assigned Crunch facility. All paperwork is deemed a request until staff can validate paperwork and approve such cancellation. A cancellation that has been denied will be sent in writing back to the buyer along with reason of denial or instructions for acceptance and refund. Buyer must keep a copy of their cancelation request form as proof of the request.
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