Common use of Vendor Assistance Clause in Contracts

Vendor Assistance. (a) Upon receipt of a request for technical assistance from the Owner, the nature of the problem will be iden- tified by the Owner, and a priority assigned by the Owner (upon discussion with the Vendor which in no event will require the agreement and/or consent of the Vendor) as either an emergency or non-emergency condition and resolution thereof will be expedited in accordance with the severity levels set forth be- low.

Vendor Assistance. (a) Upon receipt of a request for technical ----------------- assistance from the Owner, the nature of the problem will be iden- tified identified by the Owner, and a priority assigned by the Owner (upon discussion with the Vendor which in no event will require the agreement and/or consent of the Vendor) as either an emergency or non-emergency condition and resolution thereof will be expedited in accordance with the severity levels set forth be- lowaccordingly.

Vendor Assistance. (a) Upon receipt of a request for technical ----------------- assistance from the Owner, the nature of the problem will be iden- tified identified by the Owner, and a priority assigned by the Owner (upon discussion with the Vendor which in no event will require the agreement and/or consent of the Vendor) as either an emergency or non-emergency condition and resolution thereof will be expedited in accordance with the severity levels set forth be- lowbelow.