Value-Added Services (Optional Clause Samples
The Value-Added Services (Optional) clause defines the terms under which additional, non-essential services may be offered to the customer beyond the core agreement. Typically, these services are presented as optional enhancements, such as premium support, training, or customization, and are only provided if the customer elects to purchase them, often for an extra fee. This clause clarifies the scope, pricing, and conditions for these supplementary offerings, ensuring both parties understand that such services are not included by default and are subject to separate agreement. Its core function is to prevent misunderstandings about what is included in the base contract and to provide a clear framework for offering and accepting additional services.
Value-Added Services (Optional. If vendors are able to offer additional services and/or commodities for a security operations platform at no additional cost to the Department, the vendor may offer the Department value- added services, in addition to the services and/or commodities expressly sought by this RFQ. Per Section 31.0, Scrutinized Companies, a vendor submitting a Quote must certify that their company is not participating in a boycott of Israel. By signing below, the vendor so certifies. Additionally, the person submitting the quote and pricing is authorized to respond to this RFQ on the vendor’s behalf, as confirmed by the signature below. Vendor Name Signature FEIN Signatory Printed Name Date
Value-Added Services (Optional. If vendors are able to offer additional services and/or commodities for external-facing asset discovery, at no additional cost to the Department, the vendor may offer the Department value-added services, in addition to the services and/or commodities expressly sought by this RFQ.
Value-Added Services (Optional. If vendors are able to offer additional services and/or commodities for external-facing asset discovery, at no additional cost to the Department, the vendor may offer the Department value-added services, in addition to the services and/or commodities expressly sought by this RFQ. • World Wide Technology o Access to WWT’s Advance Technology Center and the research and labs within that are available at no cost after creating a user account with the customer’s work email address. • Mandiant-Google • No Cost Training o Chronicle SIEM Fundamentals o Chronicle SOAR Fundamentals V6 (CSFv6) o Chronicle Certified SOAR Analyst (CCSA) o Chronicle Certified SOAR Operator (CCSO) o Chronicle Certified SOAR Developer (CCSD) Per Section 31.0, Scrutinized Companies, a vendor submitting a Quote must certify that their company is not participating in a boycott of Israel. By signing below, the vendor so certifies. Additionally, the person submitting the quote and pricing is authorized to respond to this RFQ on the vendor’s behalf, as confirmed by the signature below.\
Value-Added Services (Optional. If vendors are able to offer additional services and/or commodities for external-facing asset discovery, at no additional cost to the Department, the vendor may offer the Department value-added services, in addition to the services and/or commodities expressly sought by this RFQ. • Access to World Wide Technology’s Advance Technology Center (ATC) o The ATC has hundreds of labs that are free to customers. o You only need to sign up for your free account with your work email. • Akamai implementation is included in the subscription service. • Akamai University Self-Paced Video Learning through the Akamai University Per Section 31.0, Scrutinized Companies, a vendor submitting a Quote must certify that their company is not participating in a boycott of Israel. By signing below, the vendor so certifies. Additionally, the person submitting the quote and pricing is authorized to respond to this RFQ on the vendor’s behalf, as confirmed by the signature below.\
Value-Added Services (Optional a. Relabelling and repackaging for local market shall include those secondary packaging operations that are routine in the Territory. Theratechnologies Europe Limited-Loxxess Pharma GmbH Agreement 23/06/2020 6
b. Repackaging shall include those secondary or tertiary packaging operations which are carried out on a regular basis according to procedures agreed from time to time between LOX and THA.
c. Destruction of expired, obsolete or damaged Products shall include physical destruction of the Products by incineration, provision of a certificate of destruction and maintenance of a Product audit trail related to the certificate of destruction.
d. Samples and promotional materials: if LOX will be entitled to manage samples and promotional materials for THA for the Territory, the services scope will be the same as for sale product.
e. Recall Service shall include the following activities: LOX, if so instructed by THA shall co-operate in the event of Product recall and to accept the Products returned by customers upon recall or withdrawal by THA. Unless THA instructs otherwise, LOX shall store the Products returned according to the terms and conditions of this Agreement, ensuring that the recalled Products returned are stored separately from other products stored at the Facility. In any case recall service will be done in compliance with any applicable [REDACTED: Territory] regulation.
f. Evaluation of returns for booking back to stock: LOX will do an extended check of returned goods, based on a specific checklist. The outcome of the check will be submitted to THA, who has to state its approval before boxes can be booked back to stock.
g. For value added services THA will pay a separate fee based on cost per activity as stated in Exhibit VIII.