Common use of Turnover Rate Clause in Contracts

Turnover Rate. ‌ 5.11.1 The Supplier will measure and report to VITA the turnover rate of Supplier Personnel. The Supplier shall: a) Use commercially reasonable efforts to keep the turnover rate of Supplier Personnel to a level comparable to or better than the industry average for large, well-managed suppliers performing services similar to the Services, and in no event higher than fifteen percent (15%), as measured on a rolling twelve (12) month basis. b) Provide VITA with a written report of the turnover (i) on a monthly basis until the end of the first twelve (12) months following the Commencement Date, (ii) on a quarterly basis during the following twelve (12) month period, and (iii) on an annual basis for the remainder of the Term, provided that: i) VITA may require the Supplier to continue providing a monthly or quarterly written report of the turnover, if VITA determines that a more frequent review is warranted; ii) if the turnover rate of Supplier Personnel exceeds the levels described above, or if VITA believes that the turnover rate is at a level that presents operational or other risks to VITA or other Customers, and so notifies the Supplier, the Supplier shall: 1) provide VITA with data concerning Supplier’s turnover rate (including for Supplier Personnel) within ten (10) Business Days after VITA’s request, 2) promptly thereafter meet with VITA to discuss the turnover rate(s) and issues associated with it, and 3) to the extent that such turnover poses an operational risk to VITA (as determined by VITA in its discretion), within ten (10) Business Days after such meeting submit a written proposal to VITA for reducing the turnover rate of Supplier Personnel for VITA’s review and approval, and thereafter implement and complete the agreed upon program for reducing the turnover rate. TERM‌

Turnover Rate. ‌ 5.11.1 The Supplier will measure and report to VITA the turnover rate of Supplier Personnel. The Supplier shall: a) Use commercially reasonable efforts to keep the turnover rate of Supplier Personnel to a level comparable to or better than the industry average for large, well-managed suppliers performing services similar to the Services, and in no event higher than fifteen percent (15%), as measured on a rolling twelve (12) month basis. b) Provide VITA with a written report of the turnover (i) on a monthly basis until the end of the first twelve (12) months following the Commencement Date, (ii) on a quarterly basis during the following twelve (12) month period, and (iii) on an annual basis for the remainder of the Term, provided that: i) VITA may require the Supplier to continue providing a monthly or quarterly written report of the turnover, if VITA determines that a more frequent review is warranted; ii) if the turnover rate of Supplier Personnel exceeds the levels described above, or if VITA believes that the turnover rate is at a level that presents operational or other risks to VITA or other Customers, and so notifies the Supplier, the Supplier shall: 1) provide VITA with data concerning Supplier’s turnover rate (including for Supplier Personnel) within ten (10) Business Days after VITA’s request, 2) promptly thereafter meet with VITA to discuss the turnover rate(s) and issues associated with it, and 3) to the extent that such turnover poses an operational risk to VITA (as determined by VITA in its discretion), within ten (10) Business Days after such meeting submit a written proposal to VITA for reducing the turnover rate of Supplier Personnel for VITA’s review and approval, and thereafter implement and complete the agreed upon program for reducing the turnover rate. TERM‌.