Training Responsibilities. (A) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR process, including proper routing of OARs, timely and accurate updates to the OAR field information on TAMIS, and the process for elevating issues relating to OAR processing. (B) TAS will work with the TE/GE Business Unit Liaisons to identify those TE/GE Division employees who require awareness training on working OARs in accordance with TAS case processing requirements including timeliness, accuracy, and communication. To facilitate this training, TAS will provide appropriate training materials and instructors. Appropriate computer-based training will satisfy this requirement. (C) The TE/GE Division will provide TAS the opportunity to provide TAS awareness case criteria training for appropriate employees, at least annually, during CPE sessions, group meetings, or other appropriate venues.
Appears in 1 contract
Sources: Service Level Agreement
Training Responsibilities. (A) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR process, including proper routing of OARs, timely and accurate updates to the OAR field information on TAMIS, and the process for elevating issues relating to OAR processing.
(B) TAS will work with the TE/GE Business Unit LB&I Liaisons to identify those TE/GE Division LB&I employees who require awareness training on working OARs in accordance with TAS case processing requirements including timeliness, accuracy, and communication. To facilitate this training, TAS will provide appropriate training materials and instructors. Appropriate computer-based training will satisfy this requirement.
(C) The TE/GE Division LB&I will provide TAS the opportunity to provide TAS awareness case criteria training for appropriate employeestraining, at least annually, during CPE sessions, group meetings, or other appropriate venues.
Appears in 1 contract
Sources: Service Level Agreement