T&M SOWs Clause Samples

T&M SOWs. For a T&M SOW where Customer is to be billed on an hourly basis, the formula for calculating the T&M Service Fees payable by Customer for a particular Vendor Personnel (also referred to in this Agreement as a “Resource”) shall be A x B = C where A is the resource rate for the applicable Vendor Personnel set forth in Exhibit K, Maximum Rate Card, attached hereto or another lower rate as agreed by the Parties in an SOW (the “Resource Rate”), except as otherwise set forth in the SOW; except as set forth in the SOW, B is the total time (in hours not to exceed *** billable hours onsite or *** hours offshore unless previously approved by Customer) in the applicable period for which the applicable Vendor Personnel provided Services to Customer under the applicable approved SOW, and C is the total allowable T&M Service Fees for such individual Vendor Personnel. The total Charges for a T&M SOW shall equal the Total Resource Rates and all Pass-Through-Charges (as defined below), except as otherwise set forth in the SOW. “Total Resource Rates” for a particular T&M SOW shall mean the sum of all allowable T&M Service Fees for all Vendor Personnel performing Services as explicitly described in such SOW, and as calculated in accordance with the foregoing. Any T&M Services billed on an hourly basis and performed on Saturdays, Sundays or holidays and/or after business hours shall be billed at the Resource Rate for Services performed during non-business hours. For any T&M SOWs where the Parties have agreed to a daily rate, unless the Parties agree otherwise in an SOW, the daily rate will calculated based on the Resource Rate and a ************ billable day for the Vendor Personnel . The Parties may also agree in an SOW to a daily rate which is calculated based on a rate less than the Maximum Rate as defined in the Maximum Rate Card. If the Vendor Personnel works less than a ********** billable day due to personal reasons or reasons outside of Customer’s control and Customer is being billed at a daily rate, then such daily rate shall be pro-rated based on a ********** work day,. By way of example and for clarification purposes only, if the Vendor Personnel works ********** and leaves early due to a doctor’s appointment, Customer shall only be billed for the ********* worked and the daily rate shall be reduced by half. If the Vendor Personnel worked ********* and then left because Vendor’s offices closed early, then the daily rate will be reduced by one fourth (1/4). Vendor s...