Common use of Time Restraints Clause in Contracts

Time Restraints. 40.5.1 Any Complaint regarding Order Execution (i) price, (ii) cost, (iii) speed, and (iv) method shall be submitted to the Company in writing within two (2) working days from the execution of the problematic order. 40.5.2 No Complaint shall be valid if submitted after six months of its alleged occurrence and should be deemed to be settled in full upon the expiry of the said 6 months period. The Client hereby waives any rights it may have inclusively the right to submit any complaint or claim or allegation outside the permitted timeframe of six months from the day that the said alleged occurred, irrespectively of the nature of the event (i.e. trade, refund, etc.) or the size of the Complaint. 40.5.3 Once the Complaint has been thoroughly investigated, the Company shall provide the Client with the Final Response. In cases where the Client is not satisfied with the Final Response to his/her official Complaint and disagrees with it, the Client shall inform the Company about his/her opinion within thirty (30) working days from the date such Final Response has been sent to the Client’s registered e-mail address. In the absence of the Client’s reply to the Company’s Final Response within the abovementioned thirty (30) working days, the Company shall consider its Final Response as irrevocably and fully accepted by the Client and the Complaint as permanently resolved and closed.

Appears in 2 contracts

Sources: Terms and Conditions of Use, Terms and Conditions of Use

Time Restraints. 40.5.1 31.5.1 Any Complaint regarding Order Execution (i) price, (ii) cost, (iii) speed, and (iv) method shall be submitted to the Company in writing within two (2) working days from the execution of the problematic order. 40.5.2 31.5.2 No Complaint shall be valid if submitted after six months of its alleged occurrence and should be deemed to be settled in full upon the expiry of the said 6 months period. The Client hereby waives any rights it may have inclusively the right to submit any complaint or claim or allegation outside the permitted timeframe of six months from the day that the said alleged occurred, irrespectively of the nature of the event (i.e. trade, refund, etc.) or the size of the Complaint. 40.5.3 31.5.3 Once the Complaint has been thoroughly investigated, the Company shall provide the Client with the Final Response. In cases where the Client is not satisfied with the Final Response to his/her official Complaint and disagrees with it, the Client shall inform the Company about his/her opinion within thirty (30) working days from the date such Final Response has been sent to the Client’s registered e-mail address. In the absence of the Client’s reply to the Company’s Final Response within the abovementioned thirty (30) working days, the Company shall consider its Final Response as irrevocably and fully accepted by the Client and the Complaint as permanently resolved and closed.

Appears in 1 contract

Sources: Terms and Conditions of Use