Agreement Overview This SLA operates in conjunction with, and does not supersede or replace any part of, the Agreement. It outlines the information technology service levels that we will provide to you to ensure the availability of the application services that you have requested us to provide. All other support services are documented in the Support Call Process.
Program Overview Microsoft extends to eligible partners the opportunity to participate in the Program referenced above subject to these Program Terms & Conditions (“Program Terms”). Each entity participating in the Program is hereinafter referred to as a “Participant.” Participation in the Program is voluntary. The Program is governed by the Program Terms, which incorporate by reference the Microsoft Partner Network Agreement (as in effect between Microsoft and Participant, the “MPN Agreement”). Capitalized terms used but not defined in these Program Terms have the meanings assigned to them in the MPN Agreement. These Program Terms are subject to local requirements and may vary by jurisdiction, and Participant retains sole discretion to set pricing for sales of applicable products.
Traffic Measurement and Billing over Interconnection Trunks 6.1 For billing purposes, each Party shall pass Calling Party Number (CPN) information on at least ninety-five percent (95%) of calls carried over the Interconnection Trunks. 6.1.1 As used in this Section 6, “Traffic Rate” means the applicable Reciprocal Compensation Traffic rate, Measured Internet Traffic rate, intrastate Switched Exchange Access Service rate, interstate Switched Exchange Access Service rate, or intrastate/interstate Tandem Transit Traffic rate, as provided in the Pricing Attachment, an applicable Tariff, or, for Measured Internet Traffic, the FCC Internet Order. 6.1.2 If the originating Party passes CPN on ninety-five percent (95%) or more of its calls, the receiving Party shall ▇▇▇▇ the originating Party the Traffic Rate applicable to each relevant minute of traffic for which CPN is passed. For any remaining (up to 5%) calls without CPN information, the receiving Party shall ▇▇▇▇ the originating Party for such traffic at the Traffic Rate applicable to each relevant minute of traffic, in direct proportion to the minutes of use of calls passed with CPN information. 6.1.3 If the originating Party passes CPN on less than ninety-five percent (95%) of its calls and the originating Party chooses to combine Reciprocal Compensation Traffic and Toll Traffic on the same trunk group, the receiving Party shall ▇▇▇▇ the higher of its interstate Switched Exchange Access Service rates or its intrastate Switched Exchange Access Services rates for all traffic that is passed without CPN, unless the Parties agree that other rates should apply to such traffic. 6.2 At such time as a receiving Party has the capability, on an automated basis, to use such CPN to classify traffic delivered over Interconnection Trunks by the other Party by Traffic Rate type (e.g., Reciprocal Compensation Traffic/Measured Internet Traffic, intrastate Switched Exchange Access Service, interstate Switched Exchange Access Service, or intrastate/interstate Tandem Transit Traffic), such receiving Party shall ▇▇▇▇ the originating Party the Traffic Rate applicable to each relevant minute of traffic for which CPN is passed. If the receiving Party lacks the capability, on an automated basis, to use CPN information on an automated basis to classify traffic delivered by the other Party by Traffic Rate type, the originating Party will supply Traffic Factor 1 and Traffic Factor
Project Overview With ever growing size of cities, ensuring high levels of physical security without significantly increasing the number of security personnel or budget seems to be a daunting task. A heightened sense of security and ever increasing challenges require new tactics with more access to integrated system and centralized information. This necessitates the need of designing and implementing Command and Control centers for critical infrastructure across different cities. A command and control center (CCC) in City Surveillance and Incident Response Project refers to a secure building in a government that operates as the surveillance monitoring center, coordination office and alarm monitoring center all in one. The CCC includes Video Surveillance room, Dial 100 Control room, Forensic Investigation Room, ITMS room and Data center & FMS/NOC Room. The CCC is the “nerve center” - a central administrative location from where overall assets and activities are monitored and managed. The command and control centers would be operated by State Police department. City Surveillance system would involve installation of high definition fixed and PTZ IP cameras, capable of providing optical zoom, to obtain quality video stream day in and day out for the Command & Control Center. A diversified IP based network infrastructure backbone would be deployed involving high speed fibre optics/ wireless technologies to carry video from cameras to the command and control center. The CCC would be equipped with huge video walls, workstations, video management servers and video data storage clusters of several hundred terabytes. The Command and Control Center would integrate with various security systems and sensors and enable the operators to carry out the coordinated response plans effectively. The Command & Control solution would allow the Video Surveillance Room operator/ Dial 100 operator to monitor the cameras, collect inputs, dissect information and make actionable recommendations. The system would provide configurable rules Collaborative Change Management monitoring-Feeds from various public and Capacity Building places where systems which include are already installed training of police like malls, personnel on various community centers, software's like airport and railway VMS,CCC,Dial station etc. 100,Forensic etc. Edge Equipments Network Connectivity (Cameras, Sensors, (Optical Fibre, Radio Panic Button, ITMS Communication, PRI etc.) Line, Switch etc.) with tailored alerts, dashboard visualizations, intelligent role based work flow, response tools and situation collaboration. Surveillance and Incident response project This RFP intends to select System Integrator’s who will be responsible for supply, installation, commissioning of procured items under this rate contract and FMS of Edge Equipments/items procured under this rate contract, existing items available in Abhay Command Center in 26 districts and items to be procured till project completion for this project in different cities of Rajasthan. Rate Contract for Supply, Installation, commissioning and FMS of Edge equipment’s under Surveillance and Incident Response Project in the State of Rajasthan (After Pre-bid)
Access Toll Connecting Trunk Group Architecture 9.2.1 If WCS chooses to subtend a Verizon access Tandem, WCS’s NPA/NXX must be assigned by WCS to subtend the same Verizon access Tandem that a Verizon NPA/NXX serving the same Rate Center Area subtends as identified in the LERG. 9.2.2 WCS shall establish Access Toll Connecting Trunks pursuant to applicable access Tariffs by which it will provide Switched Exchange Access Services to Interexchange Carriers to enable such Interexchange Carriers to originate and terminate traffic to and from WCS’s Customers. 9.2.3 The Access Toll Connecting Trunks shall be two-way trunks. Such trunks shall connect the End Office WCS utilizes to provide Telephone Exchange Service and Switched Exchange Access to its Customers in a given LATA to the access Tandem(s) Verizon utilizes to provide Exchange Access in such LATA. 9.2.4 Access Toll Connecting Trunks shall be used solely for the transmission and routing of Exchange Access to allow WCS’s Customers to connect to or be connected to the interexchange trunks of any Interexchange Carrier which is connected to a Verizon access Tandem.