Technical Complaints Clause Samples
The Technical Complaints clause establishes a formal process for parties to raise and address issues related to technical aspects of a product or service. Typically, it outlines the steps for submitting a complaint, the timeframe for response, and the responsibilities of each party in investigating and resolving the issue. This clause ensures that technical problems are handled efficiently and transparently, minimizing disruptions and providing a clear path to resolution.
Technical Complaints. Technical complaints associated with manufacturing of the Product shall follow the process described in the Quality Agreement.
Technical Complaints. Alimera shall receive and process all technical complaints concerning the Product. Flextronics shall inform Alimera of any complaints concerning the Product that it may receive. As appropriate, Flextronics shall inform Alimera of complaint information relevant to Flextronics’ production/inspection processes. Flextronics shall investigate and determine appropriate Flextronics corrective actions, and inform Alimera of such actions in writing, and Flextronics shall promptly implement any and all such corrective actions. Flextronics shall supply a complaint investigation summary to Alimera no more than [****] after Flextronics becomes aware that a complaint has been initiated.
Technical Complaints. Jazz Pharmaceuticals shall promptly submit to Solvay all API quality or manufacturing inquiries and technical API quality complaints, together with all available evidence and other information relating thereto, in accordance with procedures to be agreed upon by the parties. Except as otherwise required by Law, Solvay shall be responsible for investigating all such technical inquiries and complaints regarding the API and the outcome of such investigation shall be promptly reported by Solvay to Jazz Pharmaceuticals in writing. Where complaints or matters result from acts or omissions of [ * ], investigation and correction shall be at [ * ] expense; otherwise investigation and correction shall be at [ * ] expense.
Technical Complaints. Physical or technical complaints relating to the Product which are received by CV or Isis will be investigated by Isis. CV will forward any Product sample to Isis for testing. Isis will promptly inform CV of any such test results. CV will be responsible for communicating with all such complainants and for all FDA notification and contact with respect to such complaints, but will keep Isis informed of such FDA contacts.
Technical Complaints. Subject to the terms of SECTION 5.1, Ascent shall refer any oral or written Technical Complaints which it receives concerning the Product to WL within four days of receipt of the same by Ascent provided that all complaints concerning suspected or actual Product tampering, contamination or mix-up (e.g. wrong ingredients) shall be delivered within twenty-four hours of receipt of the same. Ascent shall not take any other action in respect of any such complaint without the consent of WL unless otherwise required by law. Product Complaints shall be directed to: Director, Park▇-▇▇▇▇▇ ▇▇▇duct Complaints, by facsimile at 973-▇▇▇-▇▇▇▇. ▇▇r purposes of this section, Technical Complaints shall mean any report concerning the quality, purity, quantity, weight, pharmacologic activity, labeling or appearance of the Product.
Technical Complaints. Technical complaints from national customers should be forwarded to the International Marketing Specialist, ensuring that sufficient information is available for investigation by Collagen Corporation.