Supported Software. The supported software by the DISTRIBUTOR includes the ZEVENET products, a complete limitless load balancing solution based on an open source appliance, all current versions and the new upcoming ones. Release candidate versions are included and periodic upgrades are fully supplied and supported. The support service includes the development proposals prioritization to be adaptable with the customer requirements and will be accepted if fits with the development roadmap of the open source project. The development proposals will not be considered as cases. The DISTRIBUTOR will be able to provide CUSTOMER instant hotfixes to resolve software faults and special cases that will be fully supported. Private software repositories will be supplied for specific CUSTOMER needs.
Supported Software. Under BlackBerry’s standard Maintenance and Support offering described in the Maintenance & Support Policy, BlackBerry will support the current version of the Commercially Released Software and prior versions of the Commercially Released Software until and unless such software is designated as EOS or EOL by BlackBerry. Neither Experimental Software, nor Custom Software is supported as part of BlackBerry standard Maintenance and Support offering. If Customer is seeking support for Custom Software or Experimental Software or if Customer wishes to accelerate fixes to the supported Commercially Released Software according to Customer directed priorities, then Customer may purchase add-on services under a separate agreement.
Supported Software. 2.1 The Supported Software is:
Supported Software. The supported software by the DISTRIBUTOR includes the Zevenet products, a complete limitless load balancing solution based in an open source appliance, versions v1, v2, v3, v4, v5 and the new upcoming releases. Release candidate versions are included and periodic upgrades are fully supplied and supported. The support service include the development proposals prioritization to be adaptable with the customers requirements and will be accepted if fits with the development line of the open source project. The development proposals will not be considered as cases. The DISTRIBUTOR will be able to provide to CUSTOMER instant hotfixes to resolve software faults and special cases, that will be fully supported. Private software repository will be supplied for specific CUSTOMER needs.
Supported Software. The supported software by the DISTRIBUTOR includes the ZEVENET products, a complete limitless load balancing solution based on an open source appliance, all current versions and the new upcoming ones.
Supported Software. Customer may purchase available Support for Software only if Customer can provide evidence it has rightfully acquired an appropriate license for such Software. Annodata will be under no obligation to provide Support due to any unauthorised alterations or modification for Software for which Customer cannot provide a sufficient proof of a valid license. Unless otherwise agreed by Annodata, Annodata only provides Support for the current Version and the immediately preceding Version of Software, and then only when the Software is used with Hardware or Software included in configurations at the specified Version level.
Supported Software. Under BlackBerry’s standard partner Maintenance and Support offering described in the Maintenance & Support Policy, BlackBerry will support the current version of the Commercially Released Software only. Neither Experimental Software, nor Custom Software is supported as part of BlackBerry standard Maintenance and Support offering.
Supported Software. The software which shall be supported under the Services (the "Supported Software") is:
Supported Software. Imatest shall maintain and support the Software modules as updated from time to time and provided on Imatest’s website. Imatest agrees to support the Software for a period including the two (2) most recently released Updates (“Supported Software”), but shall have no obligation to continue maintenance of any Software that Imatest has designated as End of Life, and shall have no obligation to provide any Services in support of such End of Life Software.
Supported Software. 2.1 Itelligence shall maintain the Software in its current version. Previous versions shall be only maintained by Itelligence accordingly to the status of the current release strategy of SAP, which is available on the Online- Information platform of SAP (hereinafter referred to as SAP Service Marketplace).
