Common use of Support; Updates Clause in Contracts

Support; Updates. For Cloud Deployments, cBEYONData will provide support services to Customer as specified in Exhibit B, which may be updated from time to time by cBEYONData with prior, written notice to Customer (“Support Services”). For On Premises Deployments, cBEYONData will provide the Support Services only if contemplated in an Order. Except as set forth in an Order or Exhibit B, cBEYONData has no obligation to provide any modification, error correction, bug fix, new release, or other update to the cBEYONData Software (“Update”). In the event cBEYONData makes an Update available to Customer, the Update will be deemed to be part of the cBEYONData Software and will be subject to the terms and conditions of this Agreement. For the avoidance of doubt, cBEYONData will have no obligation to provide any support for any Third Party Products.

Appears in 3 contracts

Sources: Master License and Services Agreement, Master License and Services Agreement, Master License and Services Agreement