Support; Updates Clause Samples
Support; Updates. HID shall not provide maintenance, Updates or technical support to Licensee for the Program and CF, except as otherwise may be separately agreed to by the Parties in writing. All Updates, if any, which are provided by HID to Licensee shall be subject to this Agreement. Licensee's Authorized Service Provider(s), and not HID, shall be solely responsible for providing technical support to Licensee in connection the use of Credential Formats licensed to Licensee for use in connection with the Program.
Support; Updates. Bracket Labs will provide You with email support for current versions of the Service. Bracket Labs will investigate all of Your questions and problems promptly. You agree to provide adequate information to Bracket Labs to assist in the investigation and to confirm that any problems have been resolved. Bracket Labs targets a support case response time of twenty-four (24) hours or less during weekdays, excluding holidays. Bracket Labs may, in its sole discretion, from time to time update the Service and may include such updates, free of charge, in the Service, provided You have paid all applicable fees then due hereunder.
Support; Updates. For Cloud Deployments, cBEYONData will provide support services to Customer as specified in Exhibit B, which may be updated from time to time by cBEYONData with prior, written notice to Customer (“Support Services”). For On Premises Deployments, cBEYONData will provide the Support Services only if contemplated in an Order. Except as set forth in an Order or Exhibit B, cBEYONData has no obligation to provide any modification, error correction, bug fix, new release, or other update to the cBEYONData Software (“Update”). In the event cBEYONData makes an Update available to Customer, the Update will be deemed to be part of the cBEYONData Software and will be subject to the terms and conditions of this Agreement. For the avoidance of doubt, cBEYONData will have no obligation to provide any support for any Third Party Products.
Support; Updates. Licensor shall have the obligation to provide support and or maintenance with respect to the Process, and Licensor shall provide updates, upgrades, or any improvements or modifications to the Technology and the Process to Licensee.
Support; Updates. Support services are not provided by Us in connection with the Free Service. We provide email support for current versions of the Purchased Service. You agree to provide adequate information to Us to assist in the investigation of support issues and to confirm that any problems have been resolved. We may, in Our sole discretion, from time to time update the Service and may include such updates, free of charge, in the Service, provided that You have paid all applicable fees then due hereunder.
Support; Updates. These Terms do not entitle you to any updates, support or maintenance for the Product, Services or Documentation other than such Updates (as defined below), support or maintenance that the Company may, in its sole and absolute discretion, make available to you from time to time. The Company may from time to time in its sole and absolute discretion develop and provide Service updates, which may include upgrades, bug fixes, patches, other error corrections and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality of the Product and Services. You agree that the Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Product or Service settings, when your Product is connected to the internet either: (a) the applicable Services will automatically download and install all available Updates; or (b) you may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the Product and Services or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Services and be subject to all terms and conditions of these Terms.
Support; Updates a. During the term of your License, Digi will provide you with commercially reasonable assistance for technical issues relating to the operation of the Software and questions relating to the Software (“Support”). Support does not include assistance or support relating to issues caused by third party software, equipment, or service providers.
b. During the term of your License, Digi will provide you with bug fixes, updates, and patches to the Software. You are responsible for manually updating to the most current version of the Software and for all other manual updating. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU ARE RESPONSIBLE FOR ANY NECESSARY MANUAL UPDATING. THIS IS A CONDITION OF SALE BY DIGI.
c. The terms of this ▇▇▇▇ apply to any updates to the Software.
Support; Updates. Unless, and except as expressly stated in an applicable Order and the then-current Support Policy of the Company, the Company shall have no obligation to support, update, maintain, enhance or further develop the Software or Services, whether in whole or in part. Failure to implement updates or corrections provided by the Company, as well as the alteration or combination of the Software or Services with any product or service not provided or authorized by Company, is at Customer's sole risk and may render the Software or Services unusable or nonconforming to applicable documentation. In no event will the Company have any obligation to support or update any Software or Service for which updates have been made available but not been applied.
Support; Updates. Support services are not provided by Us in connection with the Trial Service. We provide email support for current versions of the Purchased Service. You agree to provide adequate information to Us to assist in the investigation of support issues and to confirm that any problems have been resolved. We may, in Our sole discretion, from time to time update the Service and may include such updates, free of charge, in the Service, provided that You have paid all applicable fees then due hereunder.
Support; Updates. Support services are not provided by Us in connection with the Free Plan. We will provide email support for current versions of the Pro Plan. You agree to provide adequate information to Us to assist in the investigation of support issues and to confirm that any problems have been resolved. We may, in Our sole discretion, from time to time update the Service and may include such updates, free of charge, in the Service, provided that You have paid all applicable fees then due hereunder.
