Support Requirements. The following support-related changes are to be made to the Agreement: 16.1 Section 8.1 of the Hardware Agreement is changed by adding the following: "Frontier shall include bug fixes in all subsequent releases of the agent software and RMON Products. Support levels are defined as follows: ▇▇▇▇▇ ▇ Support: [*].
Appears in 2 contracts
Sources: Private Label Agreement and Project Development and License Agreement (Netscout Systems Inc), Private Label Agreement and Project Development and License Agreement (Netscout Systems Inc)