Common use of Support Requests Clause in Contracts

Support Requests. Client shall classify its requests for Service Error corrections in accordance with the descriptions set forth in the chart below (each a “Support Request”). The Authorized Service Contact shall notify Provider of Support Requests by email, telephone, or such other means as the parties may hereafter agree to in writing.

Appears in 2 contracts

Sources: Terms and Conditions, Terms and Conditions

Support Requests. Client shall classify its requests for Service Error corrections in accordance with the descriptions set forth in the chart below (each a “Support Request”). The Authorized Service Contact shall notify Provider of Support Requests by email, telephone, or such other means as the parties may hereafter agree to in writingRequests.

Appears in 1 contract

Sources: Terms and Conditions