Support Requests. Client shall classify its requests for Service Error corrections in accordance with the descriptions set forth in the chart below (each a “Support Request”). The Authorized Service Contact shall notify Provider of Support Requests by email, telephone, or such other means as the parties may hereafter agree to in writing.
Appears in 2 contracts
Sources: Terms and Conditions, Terms and Conditions
Support Requests. Client shall classify its requests for Service Error corrections in accordance with the descriptions set forth in the chart below (each a “Support Request”). The Authorized Service Contact shall notify Provider of Support Requests by email, telephone, or such other means as the parties may hereafter agree to in writingRequests.
Appears in 1 contract
Sources: Terms and Conditions