Common use of Support Exclusions Clause in Contracts

Support Exclusions. Support service does not include service to the Customer resulting from, or associated with: a) Customer's improper use, management or supervision of the Software or other failure to use the Software in accordance with GreenOrbits specifications; or b) Customer's repair, attempted repair or modification of the Software without prior authorization from GreenOrbit; or c) Customer's use of the Software for purposes other than those for which they are designed or the use of accessories or supplies not approved by GreenOrbit; or d) Customer's end user computer or operating system malfunctions; or e) Services required for application programs and/or conversions from products or software not supplied by GreenOrbit; or f) Reprogramming, including reconfiguration of the Software or the rebuilding of Customer's database. g) Any cause external to the Software including, but not limited to, electrical work, fire, flood, water, wind, lightning and transportation, or any act of God; or

Support Exclusions. Support service does not include service to the Customer Software resulting from, or associated with: a) Customer's improper use, management or supervision of the Software or other failure to use the Software in accordance with GreenOrbits specifications; or b) Customer's repair, attempted repair or modification of the Software without prior authorization from GreenOrbit; or c) Customer's use of the Software for purposes other than those for which they are designed or the use of accessories or supplies not approved by GreenOrbit; or d) Customer's end user computer or operating system malfunctions; or e) Services required for application programs and/or conversions from products or software not supplied by GreenOrbit; or f) Reprogramming, including reconfiguration of the Software or the rebuilding of Customer's database. g) Any cause external to the Software including, but not limited to, electrical work, fire, flood, water, wind, lightning and transportation, or any act of God; or h) Customer's failure to continually provide a suitable installation environment as specified in GreenOrbit specifications. i) Support for License software that is not the most recent version

Support Exclusions. Support service does not include service to the Customer Software resulting from, or associated with: a) Customer's improper use, management or supervision of the Software or other failure to use the Software in accordance with GreenOrbits specifications; or b) Customer's repair, attempted repair or modification of the Software without prior authorization from GreenOrbit; or c) Customer's use of the Software for purposes other than those for which they are designed or the use of accessories or supplies not approved by GreenOrbit; or d) Customer's end user computer or operating system malfunctions; or e) Services required for application programs and/or conversions from products or software not supplied by GreenOrbit; or f) Reprogramming, including reconfiguration of the Software or the rebuilding of Customer's database. g) Any cause external to the Software including, but not limited to, electrical work, fire, flood, water, wind, lightning and transportation, or any act of God; or h) Customer's failure to continually provide a suitable installation environment as specified in GreenOrbit specifications. i) Support for License software that is not the most recent version.