SUPPORT CONTRACT Sample Clauses

SUPPORT CONTRACT. Supplier will provide the OEM Partner with a comprehensive support program, comprising the following: SOFTWARE SUPPORT PACKAGE The Software Support Package (SSP), is intended to provide the OEM Partner with all the assistance necessary to advertise, demonstrate, sell, and provide after-sale support to its customers. Under such SSP, Supplier's provisions will include: - Bug fixes - Application consulting over phone or email - 4 software releases per year - Minor software changes (software updates) SSP at $ 6,000 per year (but subject to the same provisions as are set forth in (b) of Section 6 above) Subject to the following terms: - Independent of product sales - To be paid in advance before the applicable year or alternatively, broken into 2 equal payments to be paid every six months. - First payment upon acceptance of first customer installation. - To include bug fixing and standard software updates. - All August specific feature upgrades to be done on time & materials basis. ON-SITE SUPPORT PACKAGES The On-site Support Package is intended to provide local on-site support at OEM Partner's site or its customers site with a Supplier's software programmer. - On-site Support Package are offered at $150/hour - Minimum 3 days charged - All travel, lodging and boarding cost inclusive
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SUPPORT CONTRACT. One (1) year of technical support is included with the SpitFire Predictive Dialer purchase price. Thereafter, technical support is $200 per agent per year. It is Purchaser’s option to renew Support. If Purchaser chooses to renew tech support, it is required that support for the total number of agents per system is purchased at time of renewing tech support. At the time of renewal, all updates and upgrades may be applied. SpitFire X Auto Dialer technical support is $300 for 6 months of support. OPC MARKETING, INC.’s Technical Support agents will not be able to assist any customers with expired tech support contracts.
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SUPPORT CONTRACT. The Council shall use all reasonable endeavours to appoint a Support Services Provider with an appropriate level of experience and expertise to enable such Support Services Provider to deliver
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SUPPORT CONTRACT. This licence is valid only after the establishment of a Support Contract between Licensor and Licensee.
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SUPPORT CONTRACT. The most recent version of the Support Contract is available in the GraphOn customer portal at xxxxxx.xxxxxxx.xxx. GraphOn reserves the right to update and change the Support Contract, at any time and without notice. Unless otherwise agreed, first line Technical Support and license support for licenses purchased through an authorized GraphOn partner will be provided by the GraphOn partner.
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SUPPORT CONTRACT. Unless otherwise agreed, the initial term of one (1) year of Support is included, beginning on the date the Product Code is generated. Support is optional in subsequent years, but must be purchased annually so long as Support is desired. Renewal of Support must be completed prior to the Support expiration anniversary. License renewals after the support expiration anniversary will be subject to an adjusted rate schedule depending on the length of the period of expiration. Continuation of Support can be obtained by renewing through GraphOn or an authorized GraphOn partner.
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SUPPORT CONTRACT. The Support Contract is active for the entire term of the subscription.
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Related to SUPPORT CONTRACT

  • Customer Agreement In the event of a conflict between this Agreement and any other agreement between the Bank and the Customer relating to the Account, the terms of this Agreement will prevail, and in all other respects the terms of the other agreement relating to the Account shall apply with respect to any matters not covered by this Agreement. Regardless of any provision in any such agreement, the State of New York shall be deemed to be the Bank’s location for the purposes of this Agreement and the perfection and priority of the Secured Party’s security interest in the Account.

  • Vendor Contracts (a) THIRD-PARTY ASO CONTRACTS.

  • Customer Contracts 6.2.1 The Redistributor should ensure that its contracts with its Customers give it all necessary rights to control and monitor Data use.

  • Customer Agreements 29.1 Trader to include provisions in Customer Agreements: The following clauses apply in respect of the Trader’s Customer Agreements:

  • Project Contracts Authority shall upon its election, succeed, without the necessity of any further action by the Concessionaire, to the interests of the Concessionaire under such of the Project Contracts as the Authority may in its discretion deem appropriate, and shall upon such election be liable to the Contractors only for compensation accruing and becoming due and payable to them under the terms of their respective Project Contracts from and after the date the Authority elects to succeed to the interests of the Concessionaire. For the avoidance of doubt, it is hereby agreed, and the Concessionaire hereby acknowledges, that all sums claimed by such Contractors as being due and owing for works and services performed or accruing on account of any act, omission or event prior to such date shall constitute debt between the Concessionaire and such Contractors, and the Authority shall not in any manner be liable for such sums. It is further agreed that in the event the Authority elects to cure any outstanding defaults under such Project Contracts, the amount expended by the Authority for this purpose shall be deducted from the Termination Payment.

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Performance and Compliance with Contracts and Credit and Collection Policy The Seller shall (and shall cause the Servicer to), at its expense, timely and fully perform and comply with all material provisions, covenants and other promises required to be observed by it under the Contracts related to the Receivables, and timely and fully comply in all material respects with the applicable Credit and Collection Policies with regard to each Receivable and the related Contract.

  • Export Control This Agreement is made subject to any restrictions concerning the export of products or technical information from the United States or other countries that may be imposed on the Parties from time to time. Each Party agrees that it will not export, directly or indirectly, any technical information acquired from the other Party under this Agreement or any products using such technical information to a location or in a manner that at the time of export requires an export license or other governmental approval, without first obtaining the written consent to do so from the appropriate agency or other governmental entity in accordance with Applicable Law.

  • Business Contracts All Contracts (other than the Real Property Leases, the Personal Property Leases and the Accounts Receivable) to which Seller is a party, which are utilized in the conduct of the Business, including Contracts relating to suppliers, sales representatives, distributors, purchase orders, marketing arrangements and manufacturing arrangements and which are listed in SECTION 1.01(a)(vi) OF THE DISCLOSURE SCHEDULE (the "Business Contracts");

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