Support Charges. Any support to be provided by XXXX under Section 1.2 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50.
Appears in 2 contracts
Samples: G Suite Customer Agreement, G Suite Customer Agreement
Support Charges. Any support to be provided by XXXX under Section 1.2 4.1 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50.
Appears in 1 contract
Samples: Maps Api Customer Agreement
Support Charges. Any support to be provided by XXXX under Section 1.2 4.1 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate as indicated in Appendix C of $292.50DIR Contract No. DIR-TSO-3424.
Appears in 1 contract
Samples: Maps Api Customer Agreement
Support Charges. Any support to be provided by XXXX under Section 1.2 4.1 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50250.00.
Appears in 1 contract
Samples: Maps Platform Customer Agreement
Support Charges. Any support to be provided by XXXX under Section 1.2 of this Agreement will be performed available to Customer on business days between the hours of 9:00 6:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50.hours, or which requires either
Appears in 1 contract
Samples: G Suite Customer Agreement