Common use of Support Charges Clause in Contracts

Support Charges. Any support to be provided by XXXX under Section 1.2 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50.

Appears in 2 contracts

Samples: G Suite Customer Agreement, G Suite Customer Agreement

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Support Charges. Any support to be provided by XXXX under Section 1.2 4.1 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50.

Appears in 1 contract

Samples: Maps Api Customer Agreement

Support Charges. Any support to be provided by XXXX under Section 1.2 4.1 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate as indicated in Appendix C of $292.50DIR Contract No. DIR-TSO-3424.

Appears in 1 contract

Samples: Maps Api Customer Agreement

Support Charges. Any support to be provided by XXXX under Section 1.2 4.1 of this Agreement will be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50250.00.

Appears in 1 contract

Samples: Maps Platform Customer Agreement

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Support Charges. Any support to be provided by XXXX under Section 1.2 of this Agreement will be performed available to Customer on business days between the hours of 9:00 6:00 a.m. to 6:00 p.m. Pacific Time, at no additional cost. Any support services requested by Customer outside these hours will be billed to Customer at an hourly rate of $292.50.hours, or which requires either

Appears in 1 contract

Samples: G Suite Customer Agreement

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