Subscription Plans. Service Arrangements The Company provides for the purchase of multiple Services, each Service a “Session” (the purchase of all Sessions together collectively referred to as the “Subscription Plan”). Appointments or bookings made for Services to be conducted under each Session are each an “Appointment”. Commitment Term Depending on the number of Sessions and Commitment Frequency, all Subscription Plan(s) are subject to Commitment Term (each Session in a Commitment Term is a Committed Session). Each Session is shall be minimum duration of three (3) hours. Each Subscription Plan has a respective number of Committed Sessions, a frequency for Services (a “Commitment Frequency”) and a period for which the Committed Sessions shall run for (a “Commitment Term”) as follows: Subscription Plan(s) as will be Defined in the Platform No. of Committed Sessions Minimum Duration per Session Commitment Frequency Commitment Term 6 Sessions Bi- Weekly 6 sessions 3 hours Once every 2 weeks 12 weeks 12 Sessions Bi- Weekly 12 sessions 3 hours Once every 2 weeks 24 weeks 12 Sessions Weekly 12 sessions 3 hours Once per week 12 weeks 24 Sessions Weekly 24 sessions 3 hours Once per week 24 weeks The Commitment Term shall commence from the 1st service session of the respective Subscription Plan. All Sessions that have not been consumed within the Commitment Term shall expire and not be entitled for any refund. Recurring Subscription Plans By subscribing to a Subscription Plan with the Company, You agree that upon expiry of the Subscription Plan, the Company is entitled to renew and recur the Subscription Plan for future Sessions automatically. You agree and are deemed to agree to these Terms of Use along with the prevailing rates and Fee for the respective Services with each renewal of a Subscription Plan. Recurring Appointment Upon expiry of your Subscription Plan, the Platform will, pursuant to the last Subscription Plan, automatically fix appointments for the future appointment dates (each a “Recurring Appointment”) during the Validity period. The Customer can also alter the Platform’s assigned Recurring Appointment dates manually. Customers are reminded that the Company cannot guarantee that the same Service Provider will be assigned for each Recurring Appointment. Rescheduling Service appointments during the Subscription Plan by Customers Upon the purchase of a Subscription Plan, You may reschedule any subsequent Session for free provided that the said the Sessions is scheduled more than 24 hours from the time of the appoint and that the rescheduled Session(s) are still within the Commitment Term or within an Extended Commitment Term (as defined below). Rescheduled Appointments resulting in the extension of a Committed Term Where rescheduled Appointments results in a Committed Session falling outside a Commitment Term, the Company at its discretion maintains a policy allowing an extension of the Commitment Terms (an “Extended Commitment Term”) to allow the Commitment Sessions to avoid expiry. The policy on Extended Commitment Term(s) are as follows: No. of Committed Sessions No. of permitted rescheduled service session beyond the Commitment Term Maximum Extended Commitment 12 cleaning sessions 4 4 weeks 24 cleaning sessions 6 6 weeks For avoidance of doubt, Extended Commitment Term is discretionary and does not affect the operation of any term in this Agreement. If You fail to make a reschedule within 24 hours from the originally booked Session, you will not be entitled to be refunded the Fee(s) incurred.
Appears in 1 contract
Sources: Terms of Use
Subscription Plans. Service Arrangements The Company provides As explained further above, to secure the right to access and use certain subscription-only pages, features, or functions of the App, and to maintain your User Account in good standing, you must subscribe to Rosy for a period of either one (1) month, subject to a monthly auto-renewal, or one (1) year, subject to an annual auto- renewal. Accordingly, you understand and acknowledge that, with the purchase exception of multiple Servicesany free trial periods, each Service Rosy will indirectly charge you, via the Apple App Store, a “Session” recurring subscription fee in exchange for your right to access and use the subscription-only pages and features of the App in accordance with this Agreement (the purchase of all Sessions together collectively referred to as the “Subscription PlanFee(s)”). Appointments or bookings made At the start of each subscription period, the payment transaction for Services to the Subscription Fee will be conducted under each Session are each facilitated through an “Appointment”online payment processing application that is provided by the Apple App Store and will be accessible through the App, and you will receive a receipt from the Apple App Store through your User Account. Commitment Term Depending on the number of Sessions and Commitment Frequency, all Subscription Plan(s) are subject to Commitment Term (each Session in a Commitment Term is a Committed Session). Each Session is Fees shall be minimum duration calculated as follows:
i. Any user (such user, for the purposes of this Section 9(a)(i), a “Founding Subscriber”) who subscribes to the App during the first three (3) hours. Each Subscription Plan has a respective number of Committed Sessions, a frequency for Services months subsequent to the Site and App going active (a the “Commitment FrequencyLaunch Period”) may subscribe for either one and a period for which 00/100 dollars ($1.00) per month (the Committed Sessions shall run for (a “Commitment TermMonthly Discounted Rate”) as follows: Subscription Plan(sor twenty and 00/100 dollars ($20.00) as will be Defined in per year (the Platform No“Yearly Discounted Rate”). If a Founding Subscriber subscribes under the monthly option, then the Founding Subscriber shall receive the Monthly Discounted Rate up to and until the end of Committed Sessions Minimum Duration per Session Commitment Frequency Commitment Term 6 Sessions Bi- Weekly 6 sessions 3 hours Once every 2 weeks 12 weeks 12 Sessions Bi- Weekly 12 sessions 3 hours Once every 2 weeks 24 weeks 12 Sessions Weekly 12 sessions 3 hours Once per week 12 weeks 24 Sessions Weekly 24 sessions 3 hours Once per week 24 weeks The Commitment Term the Launch Period, irrespective of the time during the Launch Period that the subscription was made. If a Founding Subscriber subscribes under the yearly option, then the Founding Subscriber shall commence receive the Yearly Discounted Rate up to and until the one (1) year anniversary of the subscription date. Founding Subscribers may change their subscription model from the 1st service session of the respective Subscription Plan. All Sessions that have not been consumed within the Commitment Term shall expire and not be entitled for any refund. Recurring Subscription Plans By subscribing to a Subscription Plan with the Company, You agree that upon expiry of the Subscription Plan, the Company is entitled to renew and recur the Subscription Plan for future Sessions automatically. You agree and are deemed to agree to these Terms of Use along with the prevailing rates and Fee for the respective Services with each renewal of a Subscription Plan. Recurring Appointment Upon expiry of your Subscription Plan, the Platform will, pursuant monthly option to the last Subscription Plan, automatically fix appointments for the future appointment dates (each a “Recurring Appointment”) yearly option at any time during the Validity periodLaunch Period.
ii. The Customer can also alter Any user who subscribes to the Platform’s assigned Recurring Appointment dates manually. Customers are reminded that App after the Company cannot guarantee that the same Service Provider will be assigned Launch Period may subscribe for each Recurring Appointment. Rescheduling Service appointments during the Subscription Plan by Customers Upon the purchase of a Subscription Plan, You may reschedule any subsequent Session for free provided that the said the Sessions is scheduled more than 24 hours from the time of the appoint either ten and that the rescheduled Session(s00/100 dollars ($10.00) are still within the Commitment Term per month or within an Extended Commitment Term one hundred and 00/100 dollars (as defined below). Rescheduled Appointments resulting in the extension of a Committed Term Where rescheduled Appointments results in a Committed Session falling outside a Commitment Term, the Company at its discretion maintains a policy allowing an extension of the Commitment Terms (an “Extended Commitment Term”$100.00) to allow the Commitment Sessions to avoid expiry. The policy on Extended Commitment Term(s) are as follows: No. of Committed Sessions No. of permitted rescheduled service session beyond the Commitment Term Maximum Extended Commitment 12 cleaning sessions 4 4 weeks 24 cleaning sessions 6 6 weeks For avoidance of doubt, Extended Commitment Term is discretionary and does not affect the operation of any term in this Agreement. If You fail to make a reschedule within 24 hours from the originally booked Session, you will not be entitled to be refunded the Fee(s) incurredper year.
Appears in 1 contract
Sources: Terms and Conditions