Step I - Informal Complaint Stage. Before a formal grievance is filed, reasonable efforts shall normally be made to discuss and resolve the dispute. Individual employees who believe they might have a grievance shall normally discuss the matter with their immediate supervisor, within twenty (20) working days of the incident or original circumstance giving rise to the complaint, or within twenty (20) working days after the employee ought reasonably to have known of the incident or original circumstances. A Union official may accompany the complainant at this stage if the complainant so wishes. The immediate supervisor shall reply within ten (10) working days after the complaint was discussed.
Appears in 9 contracts
Samples: www.trentu.ca, The Agreement, The Agreement
Step I - Informal Complaint Stage. Before a formal grievance is filed, reasonable efforts shall normally be made to discuss and resolve the dispute. Individual employees who believe they might have a grievance shall normally discuss the matter with their immediate supervisor, within twenty (20) working days of the incident or original circumstance giving rise to the complaint, or within twenty (20) working days after the employee ought reasonably to have known of the incident or original circumstances. A Union official may accompany the complainant at this stage if the complainant so wishes. The immediate supervisor shall reply within ten (10) working days after the complaint was discussed.ten
Appears in 1 contract
Samples: Collective Agreement