Common use of Staff Oversight Clause in Contracts

Staff Oversight. Vendor shall oversee and manage staff to ensure compliance with the following: 1. Monitor and ensure Vendor’s Appraisers are properly licensed and maintain compliance with all applicable laws, rules and regulations. 2. Input Florida Adjusting License information along with other designated credentialing requirements into the appropriate Citizens System. 3. Ensure that Appraisers who do not meet the applicable requirements are prohibited from providing Appraisal Services on behalf of Citizens. 4. Provide qualified and credentialed Appraisers for claims throughout the State of Florida as ordered and assigned by Citizens. 5. Provide management and oversight of Appraisers providing Appraisal Services. 6. Coordinate and monitor Work Assignments and perform routine performance evaluations. 7. At the expense of the Vendor, ensure Appraisers possess the required equipment and utilize Citizens’ current software, including estimatics, to perform Appraisal Services. 8. If determined by Vendor or at Citizens’ request, remove any Vendor Staff promptly for any reason from any assigned Appraisal Services; and at Citizens’ discretion, replacing removed staff within 72 hours; 9. Provide dedicated, internal training personnel and resources to ensure Vendor Staff is adequately trained in order to provide Appraisal Services. 10. Provide dedicated Quality Assurance personnel to ensure Appraisal Services are being performed satisfactorily and consistent with this Agreement. 11. Ensure that all Vendor’s Staff performing services under this Agreement have a unique Citizens-approved login and password to submit information into the applicable Citizens System.