Software Support Fees Sample Clauses
The Software Support Fees clause defines the charges that a customer must pay for ongoing support and maintenance services related to the software. Typically, this clause outlines the fee structure, payment schedule, and the scope of support covered, such as updates, bug fixes, or technical assistance. By clearly specifying these financial and service terms, the clause ensures both parties understand the costs involved and the level of support to be provided, thereby preventing disputes over support obligations and associated expenses.
Software Support Fees. Should Company wish to receive Software Support services following the Free Support Period, then Cerner shall issue invoices for Software Support services fees (pursuant to Section 3.1), on a monthly basis, in advance, as of the first day of each calendar month. Charges for partial month's services shall be prorated on a daily basis. Company shall pay all properly issued and undisputed invoices within thirty (30) days following receipt thereof by Company.
Software Support Fees. All fees and charges of Contractor for support of the Software from the date of this Agreement through the end of the Period.
Software Support Fees. The License Fee includes the Software Support Fee for the Initial Term of this Agreement. If Customer elects to purchase Software Support for any subsequent Renewal Terms, then the Software Support Fee due for such Renewal Terms shall be the support fee which SmartBear charges its new customers as of the date SmartBear receives Customer’s purchase order for support renewal. Payment of Support Renewal Fees must be received by SmartBear no later than thirty (30) calendar days following the end of the current Initial Term or Renewal Term; if it is not, SmartBear may, at its sole discretion, impose a 10% support reinstatement surcharge on the Software Support Fee.
Software Support Fees. Initial Software Support Fees are included in the initial purchase price. Subsequent years are purchased at 20% of the then-current public software prices.
Software Support Fees. 9.1. Support Fees shall be equal to twenty percent (20%) of the non-discounted perpetual software License Fee shown on Attachment 1 and shall be payable on the Product Effective Date and on each Renewal Date thereafter if the Support Services are renewed as provided herein. If additional product licenses for the Software are granted to Customer during the term of this Agreement, Customer will pay additional Support Fees as specified in this subparagraph 9.1.
9.2. Payment of Support Fees is due within thirty (30) days of Customer’s receipt of the invoice therefor. Support Fees are subject to change upon any renewal of this Agreement. Supplier will notify Customer of new terms in writing at least sixty (60) days prior to the Renewal Date. Support Fees may be increased by Supplier on each Renewal Date without notice from Supplier by an amount equal to the CPI Adjustment (hereinafter defined). For purposes hereof the “CPI Adjustment” shall be an amount equal to the CPI Factor (hereinafter defined) multiplied by the Service Fees in effect immediately prior to such Renewal Date. For purposes hereof the “CPI Factor” is the percentage equal to a fraction, the numerator of which is the Index (hereinafter defined) most recently published prior to the current Renewal Date and the denominator of which is the Index published immediately prior to the prior Renewal Date or the Product Effective Date in the case of the first Renewal Date. For purposes hereof the term “Index” shall mean the Consumer Price Index, U.S. City Average All Items In Major Group Figures For Urban Wage Earners And Clerical Workers (CPU-U 1982-84=100), published by the Bureau of Labor Statistics of the United States Department of Labor.