Common use of Software Performance Review Clause in Contracts

Software Performance Review. The Contractor shall perform an on-site software performance review for up to eight (8) hours during each Annual Software Maintenance and Technical Support Period, upon request by County’s Project Manager. The performance review will consist of the following observations and tests: a. Run utility routines to verify each record in the database and produce a report for any errors found. b. Perform a database management review to determine if data base reorganizations have been successfully completed each month. c. Review error logs for the quarter and determine if any corrective action is necessary. d. Verify client has back up of current version of application source code. e. Run database analyzer to identify areas that can be optimized for the database query process. f. Review with operations and IT management suggestions for system enhancements and improvements to user interface. g. Review with operations and IT management system functions to determine if they continue to meet all legal requirements and identify any needed modifications to meet changes to regulations. h. Review performance history of outside third party software that is integrated with the application. The Contractor will prepare a Maintenance Status Report to document the results of the review and recommend any follow up action required to correct problems or improve performance.