Common use of Software Maintenance Support Clause in Contracts

Software Maintenance Support. Software maintenance support remotely provides for the routine maintenance, and upgrade of the firmware and software associated with an Aviat Networks solution set as it becomes required from time-to-time as recommended by the manufacturer. This support service will ensure that the latest mandatory releases are available for BAYRICS JPA to implement within the network (class 1 maintenance releases, normally addressing software bugs or performance improvement issues). It is important to note that Aviat Networks does not support products where the operating software is more than two (2) major revisions behind the current production release. Aviat Networks will perform the upgrades remotely during a pre-planned maintenance window.

Appears in 1 contract

Sources: Maintenance and Noc Services Agreement

Software Maintenance Support. Software maintenance support remotely provides for the routine maintenance, and upgrade of the firmware and software associated with an Aviat Networks solution set as it becomes required from time-to-time as recommended by the manufacturer. This support service will ensure that the latest mandatory releases are available for BAYRICS JPA AUTHORITY to implement within the network (class 1 maintenance releases, normally addressing software bugs or performance improvement issues). It is important to note that Aviat Networks does not support products where the operating software is more than two (2) major revisions behind the current production release. Aviat Networks will perform the upgrades remotely during a pre-planned maintenance window.

Appears in 1 contract

Sources: Maintenance Services Agreement