Software Documentation. Service Provider shall deliver to DIR all necessary and reasonable documentation for any Software provided or delivered to the DIR Customers by Service Provider as part of the Services, including user, systems, operating and program manuals (collectively, the “Software Documentation”). The Software Documentation shall include documents such as but not limited to, program narratives, external and internal system specifications (input, output, interface edit record descriptions, job flow charts, database specifications, control file specifications, sample output reports, program lists and file descriptions), reference manuals, user procedures (data entry instructions, recovery and restart instructions, set-up and error correction and accounting control procedures), operating instructions (referring to hardware as necessary), program cross-references, programming conventions and command structure description and operational instructions (including a completed operator-run instruction form for each job stream, all special instructions for handling input or output and instructions and samples for alignment of forms).
Appears in 2 contracts
Sources: Master Services Agreement, Master Services Agreement