Common use of Services Provisioning Clause in Contracts

Services Provisioning. NE Service includes (i) annually up to one-half logical OCM change per Managed Device (e.g., a fifty-device network permits support for up to twenty- five logical changes), and up to 0.25 full time equivalent (FTE) hours for every 75 Managed Devices (i.e., a total of 2 FTE hours per Business Day for every 75 Managed Devices). Additional changes can be supported for an additional OCM cost. NE charges cover only the required engineering services described. If Customer requests NE Services that exceed the standard FTE hours set forth above after being so advised by Verizon’s Network Engineer, then Verizon reserves the right to charge, at Verizon’s then current labor hourly rate, for the entirety of such NE service.

Appears in 3 contracts

Sources: Secure Gateway Services Agreement, Secure Gateway Services Agreement, Secure Gateway Services Agreement

Services Provisioning. NE Service includes (i) annually up to one-half logical OCM change per Managed Device (e.g., a fifty-device network permits support for up to twenty- five logical changes), and up to 0.25 full time equivalent (FTE) hours for every 75 Managed Devices (i.e., a total of 2 FTE hours per Business Day for every 75 Managed Devices). Additional changes can be supported for an additional OCM cost. NE charges cover only the required engineering services described. If Customer requests NE Services that exceed the standard FTE hours set forth above after being so advised by Verizon’s Network Engineer, then Verizon reserves the right to charge, at Verizon’s then current labor hourly rate, for the entirety of such NE service.

Appears in 1 contract

Sources: Managed Services Agreement