Common use of Services Overview Clause in Contracts

Services Overview. Elavon shall, in its sole reasonable discretion: i) Implement the Program within Elavon’s chargeback managed services operations team; ii) Equip the Program with team members and technology optimally positioned to support Client’s industry sector and unique requirements; iii) Deliver the Program in a manner that improves re-presentment success rates and reduces chargeback-related losses; iv) Provide Client’s management team with reporting and analysis that supports financial and managerial control, reconciliation and performance measurement objectives as communicated to Elavon; v) Optimize the Program over time with additional technology; automation and chargeback type support as appropriate. Parties may extend or enhance program services from time-to-time by mutual agreement; vi) Establish ARC Debit Memo Servicing Program within Elavon’s chargeback managed service operations team.