Common use of Services Overview Clause in Contracts

Services Overview. Distributed Computing Services are the services and activities detailed this Distributed Computing Services Statement of Work (the “Distributed Computing Services SOW”), required to provide and support the Symetra Life Insurance Company (Symetra) distributed computing infrastructure (the “Distributed Computing Services”). ACS shall provide and support distributed (i.e. non-data center) infrastructure that includes servers, storage devices, workstations, printers and system software and applications that are attached to the local-area network (LAN) as well as portable and standalone personal computing and other end user devices. As depicted in Figure 1 below, in addition to the service described in this Distributed Computing SOW, ACS is responsible for providing the services described in Schedule 2A – Cross Functional Services SOW. Figure 1 depicts the relationship between the Cross Functional Services SOW, and all SOWs within the scope of this IT services agreement. Figure 1: Service Towers with Cross Functional View