Common use of SERVICES AND PROGRAMS Clause in Contracts

SERVICES AND PROGRAMS. Within one (1) month of the effective date of this Agreement, the City will designate an employee as the web accessibility coordinator for the City who will be responsible for coordinating the City's compliance with the requirements of Section L of this Agreement. The web accessibility coordinator shall have experience with the requirements of title II of the ADA, the Web Content Accessibility Guidelines (WCAG) version 2.0, and website accessibility generally. Within nine (9) months of the effective date of this Agreement, the City will retain an independent consultant, approved by the United States, who is knowledgeable about accessible website development, title II of the ADA, and WCAG 2.0 to evaluate the City's website and any proposed online services for compliance with the ADA and, at minimum, WCAG 2.0 Level A and Level AA Success Criteria and other Conformance Requirements (WCAG 2.0 AA), and who shall be responsible for the annual website accessibility evaluation. The City will bear all costs and expenses of retaining and utilizing this independent consultant, including the costs and expenses of any staff. The City will compensate this independent consultant without regard to the outcome. Within nine (9) months of the effective date of this Agreement, and annually thereafter, the City will: Adopt, implement, and post online a policy that its web pages will comply with WCAG 2.0 AA, published by the World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI), available at ▇▇▇.▇▇.▇▇▇/▇▇/▇▇▇▇; Distribute the policy to all employees and contractors who design, develop, maintain, or otherwise have responsibility for its websites, or provide website content, technical support, or customer service; Provide training to website content personnel on how to conform all web content and services with, at minimum, WCAG 2.0 AA, title II of the ADA, and the terms of this Agreement; Incorporate provisions ensuring that all of the City's webpages comply with WCAG 2.0 AA into the performance evaluations of the web accessibility coordinator and all employees and contractors who design, develop, maintain, or otherwise have responsibility for its websites, or provide website content, technical support, or customer service; Assess all existing web content and online services for conformance with, at minimum, WCAG 2.0 AA, by: (1) performing automated accessibility tests of its website and all online services, using an automated tool approved by the United States, to identify any accessibility barriers; and (2) enlisting individuals with different disabilities, including at a minimum individuals who are blind, deaf, and have physical disabilities (such as those limiting the ability to use a mouse), to test its pages for ease of use and accessibility barriers; Provide a notice, prominently and directly linked from its homepage, instructing visitors to its websites on how to request accessible information. The link shall provide several methods to request accessible information, including an accessible form to submit feedback, an email address, and a toll-free phone number (with TTY) to contact personnel knowledgeable about the accessibility of the website; and Provide a notice, prominently and directly linked from its homepage, soliciting feedback from visitors to its websites on how to improve website accessibility. The link shall provide several methods to provide feedback, including an accessible form to submit feedback, an email address, and a toll-free phone number (with TTY) to contact personnel knowledgeable about the accessibility of the website. Within nine (9) months of the effective date of this Agreement, the City will: Ensure that its websites and all online services, including those websites or online services provided by third parties upon which the City relies to provide services or content, comply with, at minimum, WCAG 2.0 AA; and Assess all proposed online services before they are made available to the public for conformance with, at minimum, WCAG 2.0 AA, by: (1) performing automated accessibility tests, using an automated tool approved by the United States, to identify any accessibility barriers; and (2) enlisting individuals with different disabilities, including at a minimum individuals who are blind, deaf, and have physical disabilities (such as those limiting the ability to use a mouse), to test its pages for ease of use and accessibility barriers.

SERVICES AND PROGRAMS. Within one (1) month of the effective date of this Agreement, the City will designate County will: Designate an employee as the web accessibility coordinator for the City County who will be responsible for coordinating the CityCounty's compliance with the requirements of Section L K of this Agreement. The web accessibility coordinator shall have experience with the requirements of title Title II of the ADA, the Web Content Accessibility Guidelines (WCAG) version 2.0, and website accessibility generally. Within nine (9) months of the effective date of this Agreement, the City will ; and The County shall retain an independent consultantIndependent Consultant to develop and construct a new website that will replace the County's existing website. The Independent Consultant, approved by the United States, who is shall develop and construct a new website that will replace the County's existing website. The Independent Consultant shall be knowledgeable about accessible website development, title Title II of the ADA, and WCAG 2.0 to evaluate the CityCounty's website and any proposed online services for compliance with the ADA and, at minimum, WCAG 2.0 Level A and Level AA Success Criteria and other Conformance Requirements (WCAG 2.0 AA), and who shall be responsible for the annual website accessibility evaluation. The City County will bear all costs and expenses of retaining and utilizing this independent consultant, including the costs and expenses of any staff. The City County will compensate this independent consultant without regard to the outcome. Within nine twelve (912) months of the effective date of this agreement, the County's redesigned website shall be operable and tested for compliance with WCAG 2.0 AA as set forth in Paragraph 41(b), above. Within six (6) months of the effective date of this Agreement, and annually thereafter, unless otherwise designated herein, the City County will: Adopt, implement, and post online a policy that its web pages will comply with WCAG 2.0 AA, published by the World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI), available at ▇▇▇.▇▇.▇▇▇/▇▇/▇▇▇▇; Distribute the policy to all employees and contractors who design, develop, maintain, or otherwise have responsibility for its websites, or provide website content, technical support, or customer service; Provide training to website content personnel on how to conform all web content and services with, at minimum, WCAG 2.0 AA, title Title II of the ADA, and the terms of this Agreement; Incorporate provisions ensuring that all of the City's webpages comply with WCAG 2.0 AA into the performance evaluations of the web accessibility coordinator and all employees and contractors who design, develop, maintain, or otherwise have responsibility for its websites, or provide website content, technical support, or customer service; Assess all existing web content and online services for conformance with, at minimum, WCAG 2.0 AA, by: by (1) performing automated accessibility tests of its website and all online services, using an automated tool approved by the United States, to identify any accessibility barriers; and (2) within twelve (12) months of the effective date of this Agreement, enlisting individuals with different disabilities, including at a minimum individuals who are blind, deaf, and have physical disabilities (such as those limiting the ability to use a mouse), to test its pages for ease of use and accessibility barriers; Provide a notice, prominently and directly linked from its homepage, instructing visitors to its websites on how to request accessible information. The link shall provide several methods to request accessible information, including an accessible form to submit feedback, an email address, and a toll-free phone number (with TTY) to contact personnel knowledgeable about the accessibility of the website; and Provide a notice, prominently and directly linked from its homepage, soliciting feedback from visitors to its websites on how to improve website accessibility. The link shall provide several methods to provide feedback, including an accessible form to submit feedback, an email address, and a toll-free phone number (with TTY) to contact personnel knowledgeable about the accessibility of the website. Within nine eighteen (918) months of the effective date of this Agreement, the City County will: Ensure that its websites and all online services, including those websites or online services provided by third parties upon which the City County relies to provide services or content, comply with, at minimum, WCAG 2.0 AA; and Assess all proposed online services before they are made available to the public for conformance with, at minimum, WCAG 2.0 AA, by: (1) performing automated accessibility tests, using an automated tool approved by the United States, to identify any accessibility barriers; and (2) enlisting individuals with different disabilities, including at a minimum individuals who are blind, deaf, and have physical disabilities (such as those limiting the ability to use a mouse), to test its pages for ease of use and accessibility barriers.