SERVICENOW OBLIGATION. Subject to the exclusions set forth below, ServiceNow shall: (i) defend Customer, its officers, directors and employees against any third party suit, claim, action or demand (“Claim”) alleging that Customer’s use of the Subscription Service in accordance with this Agreement infringes any valid patent, copyright, or trademark of a third party that is issued or registered in the United States, Canada, Australia, the European Union or Switzerland; and (ii) pay any court-ordered award of damages or settlement amount, and reasonable attorney fees, to the extent caused by such Claim. If any portion of the Subscription Service becomes the subject of a Claim, ServiceNow may: (a) contest the Claim; (b) obtain permission from the claimant for Customer’s continued use of the Subscription Service; (c) replace or modify the Subscription Service to avoid infringement, if such replacement or modification has substantially the same capabilities as the Subscription Service; or, if the foregoing (a), (b), and (c) are not available on commercially reasonable terms in ServiceNow’s judgment, then (d) terminate Customer’s use of the affected Subscription Service upon forty-five (45) days’ written notice and pay to Customer a refund of any prepaid subscription fees covering the remaining portion of the applicable Subscription Term for the affected Subscription Service after the date of termination. Notwithstanding the above, ServiceNow shall have no indemnification obligation or liability for any Claim arising in whole or in part from: (i) any use of the Subscription Service which exceeds the authorized use permitted under this Agreement; (ii) Customer Data; (iii) use of the Subscription Service by Customer in violation of applicable law; (iv) use of the affected Subscription Service after termination in accordance with clause (d) of this Section 6.1; (v) Custom Applications; (vi) modifications to the Subscription Service by any person other than ServiceNow or a person acting at ServiceNow’s direction; (vii) modifications made by or at the request of Customer pursuant to a Professional Service; or (viii) use of the Subscription Service in combination with any hardware, software, application or service made or provided other than by ServiceNow.
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Samples: Master Ordering Agreement, General Terms and Conditions
SERVICENOW OBLIGATION. Subject to the exclusions set forth below, ServiceNow shall: (i) defend Customer, its officers, directors and employees against any third party suit, claim, action or demand (each a “Claim”) alleging to the extent alleging: (A) that Customer’s use of the Subscription Service used in accordance with this Agreement infringes any valid third party patent, copyrightcopyright or trademark, or trademark of a misappropriates any third party trade secret; or (B) that is issued ServiceNow’s personnel when onsite at Customer’s premises caused death, bodily harm or registered in the United States, Canada, Australia, the European Union damage to tangible personal property due to their negligence or Switzerlandwillful misconduct; and (ii) pay any court-ordered award of damages or settlement amount, and reasonable attorney fees, amount to the extent caused by arising from any such ClaimClaims. If any portion of the Subscription Service becomes the subject of a ClaimClaim under Section 7.1(i)(A), ServiceNow may: (a) contest the Claim; (b) obtain permission from the claimant for Customer’s continued use of the Subscription Service; (c) replace or modify the Subscription Service to avoid infringement, if such replacement or modification has substantially the same capabilities as the Subscription Service; or, if the foregoing (a), (b), and (c) are not available on commercially reasonable terms in ServiceNow’s judgment, then (d) terminate Customer’s use of the affected Subscription Service upon forty-five sixty (4560) days’ written notice and pay notice, whereupon Customer may submit to Customer Reseller a claim for a refund of any prepaid subscription fees covering the remaining portion of the applicable Subscription Term for the affected Subscription Service after the date of termination. Notwithstanding the above, ServiceNow shall have no indemnification obligation or liability for any Claim under Section 7.1(i)(A) arising in whole or in part from: (i1) any use of the Subscription Service which exceeds the authorized use permitted under this Agreement; (ii) Customer Data; (iii) use of the Subscription Service by Customer in violation of applicable law; (iv) use of the affected Subscription Service after termination Agreement or not in accordance with clause (d) of this Section 6.1the Documentation; (v2) Custom Applications; Customer Data or Customer 7.1. ServiceNow の義務 下記に規定される例外を除き、ServiceNow は、(i)顧客、その取締役、役員および従業員を(A)本契約に従ったサブスクリプション・サービ スの利用が、第三者の特許、著作権もしくは商標を侵害することまたは第三者の営業秘密を不正利用する こと、または、(B) ServiceNow の従業員が、過失または故意により、顧客の施設内で、死亡、傷害、または個人の有形の財産に重大な損害を引き起こしたこと、に起因する第三者からの訴訟、請求、措置または要 求（それぞれ「請求」という。）から保護し、および、(ii) 当該請求によって生じる範囲において、判決により決定された損害賠償または和解金を支払うものとします。サブスクリプション・サービスの一部でも本契約 7 条 1 項 (vii)(A) modifications to the Subscription Service by any person other than の請求の対象と な っ た 場合、ServiceNow は、以下のいずれかを行うことができます。(a)当該請求を争う、 (b)顧客がサブスクリプション・サービスの利用を継続できるよう請求者から許諾を得る、 (c) 違反を避けるため、サブスクリプション・サービスを置き換えるか修正する。ただし、重要な点において当該置換または修正は、当該サブスクリプション・サービスの能力と同じものであることとします。上記(a)、 (b)および (c)が ServiceNow or a person acting at ServiceNow’s direction; (viiの判断において、商業上合理的な条件で利用できない場合は、(d)60 日前に書面により通知することで影響を受けたサブスクリプション・サービスを終了させ、その場合、顧客はリセラーに対して、解除日後の影響を受けたサブスクリプション・サービスの加入残存期間のために 前払いされた加入料金の払い戻しを求める請求を提出す る こ と がで き ま す 。上 記 に か か わ ら ず 、ServiceNow は、下記の全部または一部に起因する本契約 7 条 1 項(i)(A)の請求に対しては、何ら義務ないし責任を負わないものとします。(1) modifications made by or at the request of Customer pursuant to a Professional Service; or (viii本契約において許諾された認定使用を超える、または、文書に基づかないサブスクリプション・サービスの使用、(2) use of the Subscription Service in combination with any hardware, software, application or service made or provided other than by ServiceNow.顧客データもしくは顧客テクノロジー、(3)適用される法に反す
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SERVICENOW OBLIGATION. Subject to the exclusions set forth below, ServiceNow shall: (i) defend Customer, its officers, directors and employees against any third party suit, claim, action or demand (each a “Claim”) alleging to the extent alleging: (A) that Customer’s use of the Subscription Service used in accordance with this Agreement infringes any valid third party patent, copyrightcopyright or trademark, or trademark of a misappropriates any third party trade secret; or (B) that is issued ServiceNow’s personnel when onsite at Customer’s premises caused death, bodily harm or registered in the United States, Canada, Australia, the European Union damage to tangible personal property due to their negligence or Switzerlandwillful misconduct; and (ii) pay any court-ordered award of damages or settlement amount, and reasonable attorney fees, amount to the extent caused by arising from any such ClaimClaims. If any portion of the Subscription Service becomes the subject of a ClaimClaim under Section 7.1(i)(A), ServiceNow may: (a) contest the Claim; (b) obtain permission from the claimant for Customer’s continued use of the Subscription Service; (c) replace or modify the Subscription Service to avoid infringement, if such replacement or modification has substantially the same capabilities as the Subscription Service; or, if the foregoing (a), (b), and (c) are not available on commercially reasonable terms in ServiceNow’s judgment, then (d) terminate Customer’s use of the affected Subscription Service upon forty-five sixty (4560) days’ written notice and pay notice, whereupon Customer may submit to Customer Reseller a claim for a refund of any prepaid subscription fees covering the remaining portion of the applicable Subscription Term for the affected Subscription Service after the date of termination. Notwithstanding the above, ServiceNow shall have no indemnification obligation or liability for any Claim under Section 7.1(i)(A) arising in whole or in part from: (i1) any use of the Subscription Service which exceeds the authorized use permitted under this AgreementAgreement or not in accordance with the Documentation; (ii2) Customer DataData or Customer Technology; (iii3) use of the Subscription Service by Customer in violation of applicable law; (iv4) use of the affected Subscription Service after termination in accordance with clause (d) of this Section 6.17.1; (v) Custom Applications; (vi5) modifications to the Subscription Service made to Customer’s specifications or otherwise made by any person other than ServiceNow or a person acting at ServiceNow’s direction; (vii) modifications made direction if the Claim would have been avoided by or at use of the request of Customer pursuant to a Professional unmodified Subscription Service; or (viii6) use of the Subscription Service in combination with any hardware, software, application or service made or that was not provided other than by ServiceNow, if the Claim would have been avoided by the non- combined or independent use of the Subscription Service.
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Samples: static.carahsoft.com
SERVICENOW OBLIGATION. Subject to the exclusions set forth below, ServiceNow shall: (i) defend Customer, its officers, directors and employees against any third party suit, claim, action or demand (each a “Claim”) alleging to the extent alleging: (A) that Customer’s use of the Subscription Service used in accordance with this Agreement infringes any valid third party patent, copyrightcopyright or trademark, or trademark of a misappropriates any third party trade secret; or (B) that is issued ServiceNow’s personnel when onsite at Customer’s premises caused death, bodily harm or registered in the United States, Canada, Australia, the European Union damage to tangible personal property due to their negligence or Switzerlandwillful misconduct; and (ii) pay any court-ordered award of damages or settlement amount, and reasonable attorney fees, amount to the extent caused by arising from any such ClaimClaims. If any portion of the Subscription Service becomes the subject of a ClaimClaim under Section 7.1(i)(A), ServiceNow may: (a) contest the Claim; (b) obtain permission from the claimant for Customer’s continued use of the Subscription Service; (c) replace or modify the Subscription Service to avoid infringement, if such replacement or modification has substantially the same capabilities as the Subscription Service; or, if the foregoing (a), (b), and (c) are not available on commercially reasonable terms in ServiceNow’s judgment, then (d) terminate Customer’s use of the affected Subscription Service upon forty-five sixty (4560) days’ written notice and pay to Customer a refund of any prepaid subscription fees covering the remaining portion of the applicable Subscription Term for the affected Subscription Service after the date of termination. Notwithstanding the above, ServiceNow shall have no indemnification obligation or liability for any Claim under Section 7.1(i)(A) arising in whole or in part from: (i1) any use of the Subscription Service which exceeds the authorized use permitted under this AgreementAgreement or not in accordance with the Documentation; (ii2) Customer DataData or Customer Technology; (iii3) use of the Subscription Service by Customer in violation of applicable law; (iv4) use of the affected Subscription Service after termination in accordance with clause 7.1. ServiceNow の義務 下記に規定される例外を除き、ServiceNow は、(i)顧客、その取締役、役員および従業員を(A)本契約に従ったサブスクリプション・サービスの利用が、第三者の特許、著作権もしくは商標を侵害することまたは第三者の営業秘密を不正利用すること、または、(B) ServiceNow の従業員が、過失または故意により、顧客の施設内で、死亡、傷害、または個人の有形の財産に重大な損害を引き起こしたこと、に起因する第三者からの訴訟、請求、措置または要求（それぞれ「請求」という。）から保護し、および、(ii) 当該請求によって生じる範囲において、判決により決定された損害賠償または和解金を支払うものとします。サブスクリプション・サービスの一部でも本契約 7 条 1 項(i)(A)の請求の対象となった場合、ServiceNow は、以下のいずれかを行うことができます。(a)当該請求を争う、 (db)顧客がサブスクリプション・サービスの利用を継続できるよう請求者から許諾を得る、 (c) of this Section 6.1; 違反を避けるため、サブスクリプション・サービスを置き換えるか修正する。ただし、重要な点において当該置換または修正は、当該サブスクリプション・サービスの能力と同じものであることとします。上記(a)、 (vb)および (c)がServiceNow の判断において、商業上合理的な条件で利用できない場合は、 (d)60 日前に書面により通知することで影響を受けたサブスクリプション・サービスを終了させ、顧客に対し、解除日後の影響を受けたサブスクリプション・サービスの加入残存期間のために前払いされた加入料金を払い戻すものとします。上記にかかわらず、ServiceNow は、下記の全部または一部に起因する本契約 7 条 1 項(i)(A)の請求に対しては、何ら義務ないし責任を負わないものとします。(1) Custom Applications; 本契約において許諾された認定使用を超える、または、文書に基づかないサブスクリプション・サービスの使用、(2) 顧客データもしくは顧客テクノロジー、(3)適用される法に反する顧客のサブスクリプション・サービスの使用、(4)本契約 7 条 1 項 (vid)に基づく終了後の影響を受けたサブスクリプション・サービスの使 用、 (5) modifications to the Subscription Service by any person other than ServiceNow or a person acting at ServiceNow’s direction; (vii) modifications made by or at the request of Customer pursuant to a Professional Service; or (viii) use of the Subscription Service in combination with any hardware, software, application or service made or provided other than by ServiceNow.当該請求が修正前のサブスクリプション・サ
Appears in 1 contract
Samples: Master Ordering Agreement
