SAP OBLIGATIONS. 3.1 Instructions from Customer. SAP will process Personal Data only in accordance with documented instructions from Customer. The Agreement (including this DPA) constitutes such documented initial instructions and each use of the Cloud Service then constitutes further instructions. SAP will use reasonable efforts to follow any other Customer instructions, as long as they are required by Data Protection Law, technically feasible and do not require changes to the Cloud Service. If any of the before-mentioned exceptions apply, or SAP otherwise cannot comply with an instruction or is of the opinion that an instruction infringes Data Protection Law, SAP will immediately notify Customer (email permitted).
SAP OBLIGATIONS. 4.1. Instructions from Customer
SAP OBLIGATIONS. 2.1 SAP shall process Personal Data only in accordance with the Data Controller’s instructions submitted by Customer. SAP shall use reasonable commercial efforts to follow and comply with the instructions received from Customer as long as they are legally required and technically feasible and do not require any material modifications to the functionality of the Service or underlying software. SAP shall notify Customer if SAP considers an instruction submitted by Customer to be in violation of the applicable Data Protection Law. SAP shall not be obligated to perform a comprehensive legal examination. If and to the extent SAP is unable to comply with an instruction it shall promptly notify (email permitted) Customer hereof.
SAP OBLIGATIONS. 2.1.1 SAP will nominate a contact person who will coordinate any revenue related topics between the Parties under this Exhibit. This person shall be the SPOC for the Partner who is authorized to make or accept required declarations on behalf of SAP. SAP will publish applicable fees on SAP price list or any other pricing document made available to Partner for the purposes the Agreement.
SAP OBLIGATIONS. 4.1 SAP shall process personal data and other operating data of Customer and its Affiliates as provided to SAP by Customer, which may include (without limitation) the correction, erasure and/or the blocking of such data if and to the extent the functionality of the Service does not allow the Customer or Named User to do so. SAP shall notify Customer if SAP considers an instruction given by Customer on behalf of the data controller to be in violation of data protection laws. SAP shall not be obligated to perform a comprehensive legal examination.
SAP OBLIGATIONS. 2.1. SAP will allow Customer to incorporate the Customer Solution into Customer’s Cloud Service environment.
SAP OBLIGATIONS. 9.1 SAP will perform the Application Review of the Packaged Platform Application and all other necessary steps to enable its SAP Store listing accurately and with due care. SAP and Partner agree that both Parties will apply reasonable efforts to accomplish these activities within proposed project timelines. SAP confirms that such review approvals for SAP Store listing shall not be unreasonably withheld, conditioned or delayed.
SAP OBLIGATIONS. 12.1.1 SAP shall defend (at its sole expense) BPO and its Affiliates against claims brought against BPO by any third party owner of the Intellectual Property Rights giving rise to the claim alleging that BPO or its Customer’s use of the Service, in accordance with the terms and conditions of this Agreement and the applicable Service Schedules, constitutes a direct infringement or misappropriation of a patent claim(s), copyright or trade secret rights. SAP will pay damages finally awarded against BPO (or the amount of any settlement SAP enters into) with respect to such claims., This obligation of SAP shall not apply if the alleged infringement or misappropriation results from use of the Service in conjunction with any other software or service (including BPO Service) if such claim could have been avoided without such use, or unlicensed activities or use of the Service in violation of this Agreement or to free (no fee) or trial licenses of the Service including any no fee Demo Instances or Test Instances. 12.1.2 In the event a claim under Section 12.1.1 is made or alleged or in SAP’s reasonable opinion is likely to be made or be alleged, SAP may, at its sole option and expense: (i) procure for BPO and its Customers the right to continue using the Service under the terms of this Agreement; or (ii) replace or modify the Service to be non-infringing without material decrease in functionality. If the foregoing options are not reasonably available, SAP may terminate this Agreement and refund to BPO all prepaid fees for the remainder of its term after the date of termination. 12.2
SAP OBLIGATIONS. 12.1.1 SAP shall defend (at its sole expense) BPO and its Affiliates against claims brought against BPO by any third party owner of the Intellectual Property Rights giving rise to the claim alleging that BPO or its Customer’s use of the Service, in accordance with the terms and conditions of this Agreement and the applicable Service Schedules, constitutes a direct infringement or misappropriation of a patent claim(s), copyright or trade secret rights. SAP will pay damages finally awarded against BPO (or the amount of any settlement SAP enters into) with respect to such claims., This obligation of SAP shall not apply if the alleged infringement or misappropriation results from use of the Service in conjunction with any other software or service (including BPO Service) if such claim could have been avoided without such use, or unlicensed activities or use of the Service in violation of this Agreement or to free (no fee) or trial licenses of the Service including any no fee Demo Instances or Test Instances.
SAP OBLIGATIONS. 2.1 SAP shall process the personal data and other operating data of Named Users exclusively in accordance with the data controller’s instructions as provided to SAP by Customer, which may include (without limitation) the correction, erasure and/or the blocking of such data if, and to the extent, the functionality of the HEC Services does not allow the Customer or Named User to do so. The personal data shall not be used by SAP for any other purpose except to provide the HEC Services contemplated under the Agreement. SAP shall not preserve such personal data longer than instructed by Customer. The statutory preservation periods remain unaffected. Lampiran untuk Pengolahan Data Pribadi yang Disetujui Lampiran untuk Pengolahan Data Pribadi yang Digunakan ini menetapkan hak serta kewajiban Pelanggan xxx SAP yang terkait dengan data pribadi yang diolah oleh SAP atas nama Pelanggan xxx Para Afiliasinya untuk Para Pengguna yang Ditentukan berdasarkan Perjanjian. Lampiran ini merupakan bagian tidak terpisahkan dari Perjanjian ini. Setiap istilah yang diberi huruf besar yang menjadi rujukan dalam Perjanjian ini akan dijelaskan maknanya dalam Perjanjian.
