Common use of Service Measurement Clause in Contracts

Service Measurement. 2.1 Monitoring – Kivuto will provide twenty-four (24) hours per day, seven (7) days per week, three hundred and sixty-five (365) days per year internal and external monitoring of the Kivuto Services to ensure this service level and support is maintained. In the event of an issue, these internal and external monitoring systems will automatically contact the necessary support staff and technical resources when any system errors are identified.

Service Measurement. 2.1 Monitoring – Kivuto will provide twenty-four (24) hours per day, seven (7) days per week, three hundred and sixty-sixty- five (365) days per year internal and external monitoring of the Kivuto Services to ensure this service level and support is maintained. In the event of an issue, these internal and external monitoring systems will automatically contact the necessary support staff and technical resources when any system errors are identified.